Customers waiting on long lines are easily contacted via cell phones through Queuent's mobile phone paging system to alert them of open tables.
A new app for iPhone enables iPhone owners to share their coffee experiences with fellow coffee drinkers nearby and everywhere.
Despite the arrival of Hurricane Ike, Chick-fil-A Houston announces that its mobile text messaging campaign did not deter thousands from opting in to win chicken for a year.
The new Motel 6 prototype, the "Phoenix," will feature a number of green environmentally friendly features, as well as multiple technology upgrades including WiFi, flat screen TVs and more.
The latest releases in payment technology show continued focus on wireless and contactless solutions that promote payment security and efficiency. Cell phone enabled applications and wireless credit card readers are just some of the solutions on the market.
Research conducted by the Cornell Center for Hospitality Research highlights the direct correlation between workforce scheduling practices and employee job satisfaction. Operators turn to technology to promote keep employees happy and boost guest return visits.
Hotels raise the guest satisfaction bar with in-room technology that promotes a superior guest experience. From loaner iTOUCHs to the next generation of customer relationship management, operators aim to impress through personalization.
Columbia Hospitality selects Maestro PMS as its corporate standard for its multi-property ASP capability and strong security.
Hotels fight the battle against workforce miscommunication with six system trends that are efficient and undetectable by guests. Text massaging, Blackberry-type devices and WiFi connectivity top the list.
Hardee's franchisee, Boddie-Noell, knows what it takes to fully manage its customers' drive-thru experiences. The use of real-time drive-thru timers is helping to shave down drive-thru wait times and provide management with individual store performance indicators.