Holland America Line leverages Microsoft Tags to create an engaging smartphone video experience with social sharing features.
Macaroni Grill turned to Aerohive for wireless when they were tasked with a massive effort to revamp the nationwide restaurant chain's entire IT system.
New app allows for the analysis of financial performance, gaming activity levels and revenues, daily table and slot performance, entertainment and promotions, and lodging operations.
After years of struggling in a negative business environment, restaurant IT investment is back, and with a laser-sharp focus on productivity, efficiency and cost control. Operators reveal how IT decisions are being made, top POS features and more.
New global initiative connects concierge teams and guests via FaceTime, further enhancing destination advice through 'virtual' contact.
Gustaaf Schrils, vice president, global technology, Americas for InterContinental Hotels Group, weighs in on the smartphone app vs. kiosk check-in debate and offers a sneak-peak at a pilot test that enables guests to bypass the front desk and unlock their rooms with their mobile phones.
Ponemon Institute's "Cost of a Data Breach" report finds compliance pressures and cyber attacks drive companies to respond more quickly and incur higher costs.
From in-room iPads to mobile check-in solutions, the top three most innovative technologies at HTNG 2011 were all focused on guest mobility.
The suite also consists of a managed commercial-grade hardware firewall service, a secure two-factor remote access tool, and an ongoing monitoring and network defense service.
Smartphone applications for the iPhone, Android, BlackBerry will serve as a mobile concierge, area tour guide, casino handbook, and social media hub.