NETWORKING

Report: Customer Retention Becomes Key IP Contact Center Benefit

4/23/2009
The competitive landscape for IP contact centers (IPCC) has shifted significantly over the past three years says a recent Datamonitor report. Vendors have begun to offer unified product lines, aiming for common administration/reporting, user interfaces and functionality far beyond basic routing.

Bertucci's Counteracts Potential POS, Network Security Breaches

4/16/2009
Preventing unauthorized software downloads and access to your restaurant's computer systems and POS can be a daunting task for any operator. Learn how management for Bertucci's Italian Restaurants secures its corporate computers and POS systems with a whitelisting and device control solution.

Plugged-in Hotels Ring in More Guests

4/16/2009
A global survey shows that websites and hi-tech facilities are the top two criteria that guests look for when choosing a hotel, writes Miral Fahmy of Reuters.

Report: Top 10 Travel Technology Trends for 2009

4/15/2009
PhoCusWright address the technologies and innovations that will drive change in the travel and hospitality segments for 2009 with the release of its annual publication. Mobile technology, cloud computing and more top the list.

CTIA Report: Mobile Apps Boost Enterprise Bottom Lines

4/9/2009
A new industry report from CTIA reveals that nearly half of U.S. enterprise decision-makers from a range of industries agree that wireless applications are important or absolutely essential to remaining competitive.

Engage, on NextGenSelfService.com

4/8/2009
NexGenSelfService.com offers IT executives an outlet to read and then discuss their ideas or challenges related to self-service solutions on the social networking community, Engage.
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FEATURED REPORTDownload Now >

2015 Lodging Technology Study

12/11/2014
HT's annual Lodging Technology Study tracks budgets, business objectives, and investment allocation trends in hotel IT. This report incorporates feedback from hoteliers to produce a comprehensive and useful set of findings, diving significantly deeper into top goals and challenges for IT teams, the role of IT leaders in business strategy and planned investments for in-room, guest-facing and property systems. Sponsored.
 

LIVE EVENTS

2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum