As wireless Internet access becomes a must-have feature for mid-level and upscale hotels this new trend has left many operators asking: What are the best practices to ensure wireless success? HT delivers tips for getting the most out of access points, site surveys and more.
The Hilton Anaheim hotel is able to streamline its guest service operations, eliminate inefficiencies and raise guest satisfaction scores in the Guest Services department by 10 points with the help of GoConcierge.
The processes and controls related to CrunchTime's data security and integrity, hosting facility infrastructure and more achieve SAS 70 type II certification following a third party audit.
Strategically aligned green initiatives can foster more than environmental efficiencies if sustained for the long run. Learn which three green practices are guaranteed to slash hospitality bottom lines from the team at Garden Fresh Restaurant Corp.
Despite the down attendance at the 2009 National Retail Federation trade show, two very important observations stood out: people are still dining out despite the economy, and the overwhelming presence of self-service tech offerings continue to validate the solution as a cost center cutter.
Cell phones are no longer a means of traditional communication practices. New applications and capabilities are making these prevalent devices an integral solution for operators as they search for new ways to create operational efficiencies.
Freeman's purchase of AVT follows its corporate strategy of continuing to invest long-term in the face-to-face industry where there is opportunity for growth.
The Lion & Rose British Restaurant and Pubs are using a RFID-based beverage tracker from Caption in an effort to curb lost profits at the tap.
FS/TEC 2009, held February 4-7, offers attendees a glimpse at some of the newest technology releases for the foodservice market. Couldn't make it to the convention? Hospitality Technology offers this round-up of some of biggest announcements that you missed from the show.
Multiple brands including Residence Inn, Holiday Inn and more are set to deploy the LodgeNet/Ruckus high speed Internet access solution to provide improved WiFi quality, speed and security.