NETWORKING

SLS Hotel Adds Personal Touch to Guest Visits with Custom Mobile App

5/13/2010
With a focus on forming essential partnerships with its guests, the SLS Hotel in Beverly Hills, set out to create a two-way dialogue with its guests by learning first-hand, and in real-time, what can be done to make their stay an unforgettably positive experience.

Growth & Innovation in the Cloud: La Quinta's Centralization Roadmap

5/11/2010
Over the past few years, La Quinta Inns & Suites has gone through a significant transition, modernizing its technology footprint using cloud computing and strategic partnerships with several best-of-breed IT services providers. Vivek Shaiva, CIO for La Quinta, shares the story behind his company's strategy for centralizing its IT systems, as well as some of their significant results.

Papa John's Surpasses $2 Billion in Online Sales

5/4/2010
Papa John's online sales have grown exponentially since 2001, with online sales on average growing more than 50 percent each year through 2007 and steadily rising every year since.

CityCenter's Gamble on In-room Innovation Pays Off

5/4/2010
For CityCenter's 4,004-room ARIA Resort & Casino and Mandarin Oriental hotel, the opportunity to implement the most cutting-edge in-room technologies is paying off through the generation of guest loyalty and cost savings.

Cloudy, with a Chance of Widespread Adoption

5/4/2010
Cloud computing has been a buzz word for the past year or more, but what does it really mean to the hospitality industry? HT reveals how operators are leveraging it keep costs down, drive loyalty and become more agile in executing business strategies.

From Outsourced Megabits to Internal Manpower

5/4/2010
In an exclusive interview with HT, Chipotle Mexican Grill's director of IT, Frank Daidone, and executive director of IT & training, Joel Chrisman, share the story behind their company's migration from outsourced to in-house tech support, along with some of the significant wins that have resulted from its internal structure.
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