Cover Story:

New Threats in an Evolving Data Landscape


While much is made of payment security, foodservice and lodging companies also face added pressure to ensure that guests’ personal data is safe.


Don’t Make Mission: Engagement a Mission: Impossible


As the recently released 2015 Customer Engagement Technology Study illustrates, operators must find ways to integrate what guests want – such as mobility – with appropriate systems in ways that add value and convenience.

Speed & Service:

Loyalty: The Next Generation


Across the hospitality industry, operators must find ways to address loyalty as the ever-evolving entity it is in order to keep programs relevant.

Vantage Point:

How Hilton Leverages Mobility


Rich DiStefano, senior director web and mobile product management for Hilton Worldwide, offers three tips for rolling out an effective and impactful digital strategy.

Sponsored Research:

Is Your Network Ready for Internet of Things?


Exclusive infographic illustrates the benefits, concerns and impact that Internet of Things stands to have on the hospitality industry and network needs and demands.

Point of Sale:

A Migration Roadmap: Keys for Moving to a Cloud POS


As technology has evolved – including how guests want to pay as well as how businesses want to operate – options have emerged to help restaurants run truly next-generation businesses. Cloud-based POS is a part of this progression.


2015 Customer Engagement Technology Study


4th Annual Customer Engagement Technology Study tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants.


2015 Restaurant Executive Summit
2016 Multi-Unit Restaurant Technology Conference