Cover Story:

Embracing Disruption: 2016 POS Software Trends Report


In this highly anticipated annual report, Hospitality Technology queries restaurant technology executives and the vendor community to get a broad view of what trends are driving the point of sale landscape. Restaurant execs were asked to share what features they're most looking for in their next POS software upgrade plus the business goals that are driving those investments. HT also tapped the vendor community to provide highlights of 2015 offerings, forward-looking plans and predictions for what trends will impact the POS. The result is a comprehensive look at what factors will be effecting change at the point of sale.


Data and Diapers


HT's Group Editor-in-Chief, Abigail Lorden discusses the importance of hospitality operators knowing their customers and acting on data to send perfectly timed and relevant communications.

Property Wide:

Breaking Cellular Barriers


When staying at a hotel, guests not only expect to stay connected through those devices via Wi-Fi, but they also want the ability to make phone calls from their mobile phones without fighting for a signal or getting dropped mid call. Despite limited control, hotel operators can implement changes to improve cellular signals with carrier and FCC approval.

Speed & Service:

Mobile Payments in Transition


Consumer expectations and demands drive the need for mobile options to go beyond payment alone. As operators seek to find ways to maximize the potential of payment platforms, they look to integrate other features with the payment component such as loyalty and order-ahead capabilities.

Vantage Point:

Engaging a Global Workforce


How FRHI Hotels & Resorts connected worldwide staff with a mobile and online platform. FRHI's internal communications project manager shares how an internal communications team established a vision of efficient, two-way communication based on achieving three goals: increase awareness of the FRHI brand; facilitate employee communication; and reach employees with inactive email accounts.

HT Events:

Innovation & Engagement Drive Service Strategy at Restaurant Executive Summit


The 11th annual installment of the Restaurant Executive Summit, with a theme of "Foodservice Fusion: Ops, Marketing & Tech Alight for Service Excellence," brought together a diverse mix of senior-level decision makers and subject matter experts to take part in three days of peer-to-peer discussion, interactive workshops and networking sessions.


2016 Lodging Technology Study


HT's annual Lodging Technology Study reveals that hotels plan record-high technology spending in a push to enable mobility, upgrade systems and boost security. Sponsored.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum