Cover Story:

Can't Find the Tech You Want? Build It.


Starting from a single location in 1956, Jersey Mike's Franchise Systems now boasts 1,300+ locations nationwide and has been named a top fast-growing chain by several industry sources. The fast casual sandwich chain fosters growth with a blend of proprietary technology, well-defined vendor expectations, and forward-thinking strategies. CIO Scott Scherer says that staying nimble by bringing the majority of systems in-house has positioned Jersey Mike's for its growth, and helps drive success for franchisees.


Build it or Buy it?


In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization.

Property Wide:

What's Hot in Guestroom Tech


Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.

Speed & Service:

Working the Local Angle: Benefits of Location-Based Technology


Using beacons and geo-fences, hospitality operators gain greater access to customers, increasing business and loyalty. The latest in location-based tech also allows operators to capture information about a customer to offer more personalized service.

Vantage Point:

Achieving the Benefits of Cloud PMS


Mark Zipperer, president & CEO of Pride Hospitality, shares his experiences in moving to a cloud-based property management system.

Executive Insight:

How Digitally-Enabled Restaurants Can Find ROI in Wi-Fi


AirTight's director of retail business development, Kevin S. McCauley, is joined by the VP of sales for Zenreach, MT Robertson, to offer tips for building an open network for secure customer engagement. Sponsored.


2015 Hotel Technology Forum
2015 Restaurant Executive Summit