Cover Story:

2015 Hotel Visionaries


Every year, Hospitality Technology magazine seeks to acknowledge lodging leaders who have succeeded in achieving measurable impact on service and operations with forward-thinking tech initiatives. The 2015 Visionary Awards were presented to Hilton Worldwide, for its rollout of digital room selection; Fontainebleau Hotel, for its achievements with a speedier mobile check-in strategy; and SilverBirch Hotels & Resorts, for its infrastructure upgrade and ERP project that delivered operational improvements and positioned the company for continued growth. This month's cover story features exclusive interviews and profiles of the award-winning initiatives.


When it Comes to Vision, Size Doesn't Matter


The winners of the 2015 Hotel Visionary Awards exemplify how hotel companies large and small are using technology for betterment of service and operations. This year's winners, Hilton Worldwide, SilverBirch Hotels & Resorts, and Fontainebleau Hotel, represent the multiple faces of innovation happening across the lodging industry.

Property Wide:

Considerations for Cloud PMS


Current install rates for cloud-based PMS hover at around 9 percent, and an additional 15 percent of hotels are planning a migration in the year ahead. HT offers guidance from those who've taken the leap above property with four factors to consider before making a purchase.

Vantage Point:

Is EMV DOA in Restaurants?


The global standard for chip-enabled payment cards, known as EMV, promotes a more secure payment infrastructure with lower risk and fraud potential that should benefit the entire payment ecosystem. While a standard in Europe for 25 years, implementation in the U.S. has created a stir as uncertainty and misinformation permeate the marketplace. Steve Barrow, vice president IT for Luby's Fuddruckers, addresses the roadblocks that remain for foodservice to see benefits of EMV implementation.

HT Events:

Highlights from the 2015 Hotel Tech Forum


The 11th annual Hotel Technology Forum focused on the theme of "Service & Technology Collide," and offered attendees three days of networking, educational sessions and workshops to foster peer-to-peer learning and thought-sharing.

Sponsored Case Study:

ARIA Slashes Check-in Wait Times with Mobile Option


StayNTouch Mobility Platform provides "choice of service" to guests for streamlined arrivals and departures. In addition to speeding the arrival process, the platform integrates with the PMS to help ARIA streamline customer-facing and service issues. Sponsored.

Fast-Growing Startup Utilizes Back Office Platform to Drive Expansion


CrunchTime enables JuicePress to collect and analyze vital business data and costs across 26 locations. With real-time analytics, the company has been able to reduce waste and increase profits. Sponsored.

Point of Sale:

Mobile Payments & Loyalty Create New Avenues for Fraud


With the increasing use of mobile payment technologies, mobile coupons, and loyalty apps, operators must plan ahead in order to prevent profit loss.  HT takes a look at three areas that can pose potential fraud risks for operators and offers precautions.


Hotel Tech for the Future Guest


In this Thought Leadership Q&A, "Hotel Tech for the Future Guest," three leading technology suppliers, Comcast Business, Skytouch Technology, and TTI Technologies, offer their predictions on must-have tech for future hotel guests. They share input on what hotels should be looking at both near- and long-term to cultivate great relationships with consumers; and they offer input on a range of trends, including IoT, mobile check-in, loyalty, free WiFi and more.


2015 Restaurant Executive Summit