NETWORKING

Identity Theft Targets Hospitality: Protect Guests

4/28/2009
As the downturned economy continues and the the risk of identity theft grows, and so does the likelihood that hospitality companies will face major unplanned financial penalties for failing to safeguard consumers' information in the midst of the growing threat. Are you doing the most to protect your business? Here's how.

Report: Customer Retention Becomes Key IP Contact Center Benefit

4/23/2009
The competitive landscape for IP contact centers (IPCC) has shifted significantly over the past three years says a recent Datamonitor report. Vendors have begun to offer unified product lines, aiming for common administration/reporting, user interfaces and functionality far beyond basic routing.

Bertucci's Counteracts Potential POS, Network Security Breaches

4/16/2009
Preventing unauthorized software downloads and access to your restaurant's computer systems and POS can be a daunting task for any operator. Learn how management for Bertucci's Italian Restaurants secures its corporate computers and POS systems with a whitelisting and device control solution.

Plugged-in Hotels Ring in More Guests

4/16/2009
A global survey shows that websites and hi-tech facilities are the top two criteria that guests look for when choosing a hotel, writes Miral Fahmy of Reuters.

Report: Top 10 Travel Technology Trends for 2009

4/15/2009
PhoCusWright address the technologies and innovations that will drive change in the travel and hospitality segments for 2009 with the release of its annual publication. Mobile technology, cloud computing and more top the list.
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