New global initiative connects concierge teams and guests via FaceTime, further enhancing destination advice through 'virtual' contact.
Gustaaf Schrils, vice president, global technology, Americas for InterContinental Hotels Group, weighs in on the smartphone app vs. kiosk check-in debate and offers a sneak-peak at a pilot test that enables guests to bypass the front desk and unlock their rooms with their mobile phones.
Ponemon Institute's "Cost of a Data Breach" report finds compliance pressures and cyber attacks drive companies to respond more quickly and incur higher costs.
From in-room iPads to mobile check-in solutions, the top three most innovative technologies at HTNG 2011 were all focused on guest mobility.
The suite also consists of a managed commercial-grade hardware firewall service, a secure two-factor remote access tool, and an ongoing monitoring and network defense service.
Smartphone applications for the iPhone, Android, BlackBerry will serve as a mobile concierge, area tour guide, casino handbook, and social media hub.
AirWatch 5.13 also includes expanded capabilities for enterprise app management and integration to Microsoft's Exchange ActiveSync.
The NT40E2-1 provides a single QSFP-based 40 GbE port and can be used for both packet capture and transmission.
eMarketer reveals that size and speed are the biggest concerns for the top mobile web users.
From its guestroom phones to its PMS, Benchmark Hospitality is leveraging cloud computing to improve ROI and increase property operating efficiency.