While hoteliers and meeting planners for the most part agreed that mobile apps will be important in the future, 50 percent said they are not having an impact on the meetings and convention industry today.
The pizza segment has traditionally looked at point of sale systems as financial and operational management tools, but market leaders have also come to recognize the hidden value in the guest data that their systems hold.
The Starbucks Digital Newtork is designed to connect, inform and entertain customers by offering a selection of hand-picked premium content.
Networked RFID door locking system eliminates card demagnetization, reduces maintenance costs, and delivers limitless guest service opportunities for Las Vegas' CityCenter.
The complimentary app offers travelers the ability to book, modify, and cancel "real-time" reservations, browse detailed Mandarin Oriental hotel information, explore destination guides and much more.
GoMo Promo utilizes Microsoft TAGS and the Inmar Onix platform to enable in-the-moment mobile couponing for in-store and in-advertisement incentive programs.
CipherOptics will work with the Council to evolve the PCI Data Security Standard (DSS) and other payment card data protection standards.
Maggiano's hopes to engage customers by testing location-based marketing and mobile wallet technologies in select locations.
The home of the San Diego Chargers will utilize a mobility solution from Versatile Systems and Motorola to reduce response times related to incidents requiring security and medical assistance.
The French country cafe may have increased its to-go and catering sales by leveraging a solution that integrates online, mobile, phone-in and Facebook ordering channels, but that's not the only benefit that they are experiencing.