In an economy where hoteliers cannot afford to lose one customer to a competitor, it is crucial that operators understand guest technology preferences and accommodate them. Two technologies that have a lot of influence on guests' decisions to return to a hotel: reliable cell phone coverage and high speed Internet access.
Point of sale terminals may be the brains of the POS, but the peripherals are the true workhorses, interacting with humans to collect and deliver essential transactional data. HT delivers a round-up of the latest PIN Pads, printers, scanners and more.
Investing in managed network security to undertake some of the manual or repetitive tasks that face restaurateurs can increase efficiency, reduce staffing costs, and support business innovations. Here's how.
Millennium Hotels and Resorts forms a marketing partnership with Cvent to showcase exclusive planner promotions designed specifically for meeting planners who use the Cvent Supplier Network.
The 2009 Hospitality Law Seminar for the Eastern Region will host a "Hospitality IT Meets the Law: Focusing on PCI Compliance" track on June 1-2, in Baltimore, Maryland.
Great Wolf Resorts is able to keep its beverage variances in check thanks to Capton's RFID-enabled beverage tracking solution.
The Burger King franchisee, Strategic Restaurants Inc., was able to reduce its employee turnover by 51 percent in 48 locations thanks to JobApp Network's hiring management system.
Attendees at HEDNA's Spring Conference learned that to capture profitable opportunities, the travel industry needs to embrace mobile technology and understand consumers' expectations and needs.
Microsoft demonstrates management solutions for virtualized environments, Windows 7, and upcoming online service for business desktop management at its 10th annual Microsoft Management Summit 2009.
Wireless Internet and green technology are two solutions that can really differentiate one hotel from the next. Learn how to leverage a solar WiFi solution to give guests the eco-friendly connectivity that they crave.