U.S. consumer participation in rewards programs may be on the rise, but there is one group that has been a seen a significant jump in loyalty program participation making them a prime target for loyalty marketers during this economy: Millennials.
Omni Hotels' new iPhone application grants travelers full access to the brand's mobile website where users can book rooms, search rates, and receive special offers.
When the Hard Rock Cafe's new flagship location opens this summer, it will also debut Hard Rock Interactive, a series of touch-enabled technologies aimed at enhancing the guest experience, and showcasing Hard Rock's world-renowned collection of rock and roll memorabilia on larger-than-life displays. HT gets an inside look at these technologies in an exclusive interview with Joe Tenczar, sr. director of technology/CIO for Hard Rock International.
As guest demand for increased bandwidth reaches new heights, hoteliers are presented with the challenge of providing the same service that travelers have come to expect but for a fraction of the cost. Learn how bandwidth shaping and load balancing devices can help.
Whether it is in a lounge, the lobby or a convention center, technology is slowly but surely creeping into hotel common spaces. From touch-enabled table tops to digital signage displays and everything in between, operators share the top technologies that can boost customer satisfaction and foster guest interaction in a public way.
theWit hotel has recently installed Roomlinx's interactive TV technology solution, an entertainment and business tool that is geared toward increasing revenue and brand loyalty for hotels.
LongHorn Steakhouse and its advertising partner, Grey New York, extend the "Discover the West in You" ad campaign into the digital age with the launch of its first-ever Apple iPhone stereoscopic 3D application.
Boddie-Noell has renewed its contract with Contingent Network Services for a second consecutive 36-month term to provide the Hardee's franchisee with its managed WAN services.
As more consumers join the ranks of dedicated iPhone users, businesses are beginning to tap the app craze to promote their companies, services and products. HT's sister website offers this roundup of the latest iPhone apps in hospitality and more.
Just two weeks after introducing its iPhone and iPod touch mobile ordering app, more than 100,000 Pizza Hut guests have downloaded the company's interactive tool that features exploding pizzas and more.