NETWORKING

What's Your Curbside Payment Strategy?: Five Insider Suggestions

8/26/2008
The promised benefits of curbside payment solutions include not only faster car turns, but increased customer and employee satisfaction, as well as improved credit card security. Learn five insider suggestions on how to guarantee a smoother curbside payment installation from the team at Carey Hilliard's.

Crowne Plaza Eliminates Staff, Guest Wi-Fi Concerns

8/26/2008
The Crowne Plaza's Melbourne, FL property knows the secret to keeping both their guests and staff happy when it comes to their wi-fi Internet connection. By installing a 802.11n wi-fi network with the Ruckus Wireless ZoneFlex Smart Wireless LAN (WLAN) system, the Crowne Plaza is experiencing faster, more reliable service.

Preferred Hotel Group Chooses Recovery Provider

8/20/2008
The Preferred Hotel Group selects Terremark's Enterprise-Class Cloud Computing Platform to provide disaster recovery infrastructure for the global hotel company's mission-critical applications.

Are You Ready to Embrace Hyperconnected Guests?

8/19/2008
As technology becomes a part of the average person's DNA, hotel and restaurant operators alike now have the ability to reach out to a whole new generation of guests. By embracing the much used and loved technology of a hyperconnected subculture, operators hope to drive their traffic to a whole new level.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference