As the downturned economy continues and the the risk of identity theft grows, and so does the likelihood that hospitality companies will face major unplanned financial penalties for failing to safeguard consumers' information in the midst of the growing threat. Are you doing the most to protect your business? Here's how.
DRUXY'S plans to deploy Opterus' Store Ops-Center platform as its retail portal and communications platform in all 54 restaurants located across Canada in less than two weeks.
The competitive landscape for IP contact centers (IPCC) has shifted significantly over the past three years says a recent Datamonitor report. Vendors have begun to offer unified product lines, aiming for common administration/reporting, user interfaces and functionality far beyond basic routing.
The Chicago luxury high-rise deploys an in-building wireless solution to guarantee consistent cell phone cover throughout its 28 floors of guest rooms and public areas.
The McAfee Secure certification adds confidence to online reservations by protecting buyers from spyware, spam, viruses, exploits and more.
A new offering gives Hilton travelers an insider guide to hot dining, shopping and entertainment options in up to 35 cities. Visitors can also plan a personalized itinerary.
Preventing unauthorized software downloads and access to your restaurant's computer systems and POS can be a daunting task for any operator. Learn how management for Bertucci's Italian Restaurants secures its corporate computers and POS systems with a whitelisting and device control solution.
A global survey shows that websites and hi-tech facilities are the top two criteria that guests look for when choosing a hotel, writes Miral Fahmy of Reuters.
PhoCusWright address the technologies and innovations that will drive change in the travel and hospitality segments for 2009 with the release of its annual publication. Mobile technology, cloud computing and more top the list.
EnGenius Technologies Inc., is teaming up with San Francisco-based Sputnik Inc., to offer a powerful, easy-to-deploy hotspot solution.