NETWORKING

Who's Leading the Pack in Virtual Customer Engagement?

11/16/2010
Speakers from the 2010 Cornell Hospitality Research Summit explain how the rise of social media and mobile phones has given birth to virtual hotels. Learn which hotels are leading in the virtual world, top strategies, and how two non-hotel brands, McDonald's and Royal Caribbean, are winning with virtual engagement.

Will Customers Avoid a Breached Business?

11/9/2010
A recent telephone survey of more than 1,000 U.S. adults reveals that 91 percent would not return to a business if their personal information was stolen.
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2016 Restaurant Executive Summit
2017 HT-NEXT