NETWORKING

Report: Customer Retention Becomes Key IP Contact Center Benefit

4/23/2009
The competitive landscape for IP contact centers (IPCC) has shifted significantly over the past three years says a recent Datamonitor report. Vendors have begun to offer unified product lines, aiming for common administration/reporting, user interfaces and functionality far beyond basic routing.

Bertucci's Counteracts Potential POS, Network Security Breaches

4/16/2009
Preventing unauthorized software downloads and access to your restaurant's computer systems and POS can be a daunting task for any operator. Learn how management for Bertucci's Italian Restaurants secures its corporate computers and POS systems with a whitelisting and device control solution.

Plugged-in Hotels Ring in More Guests

4/16/2009
A global survey shows that websites and hi-tech facilities are the top two criteria that guests look for when choosing a hotel, writes Miral Fahmy of Reuters.

Report: Top 10 Travel Technology Trends for 2009

4/15/2009
PhoCusWright address the technologies and innovations that will drive change in the travel and hospitality segments for 2009 with the release of its annual publication. Mobile technology, cloud computing and more top the list.

CTIA Report: Mobile Apps Boost Enterprise Bottom Lines

4/9/2009
A new industry report from CTIA reveals that nearly half of U.S. enterprise decision-makers from a range of industries agree that wireless applications are important or absolutely essential to remaining competitive.
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2015 Restaurant Technology Study

3/6/2015
The 17th annual Restaurant Technology Study reveals the latest technology trends that are impacting the food service industry. The report covers a comprehensive range of topics including: technology budgets and spending allocations across a variety of projects; IT decision-making strategies; and top tech challenges. New this year, check out what made the "Top 10 Most Important Technologies" list for 2015. Sponsored.

LIVE EVENTS

2015 Hotel Technology Forum
2015 Restaurant Executive Summit