Despite surges in cell phone use, hotels and resorts often struggle to provide a network that can meet the needs of its guests. Hoteliers discuss the strategies and technologies that are helping them to overcome poor signal strength.
HotSchedules began developing the restaurant employee app earlier this year after witnessing the increased adoption of the Google platform, which grew by 400 percent in Q2 2010.
For many hoteliers, getting up to speed technologically means buying hardware and software from multiple vendors and then hoping that it all connects and stays functional. The Holiday Inn Express and Suites Camp Creek in Atlanta, GA is trying a different approach.
The luxury hotel chain has launched an iPhone app that offers access to research, booking, the Fairmont President's Club and more.
Guests can browse the in-room dining menu from a laptop, iPhone or at the hotel's "Link@Sheraton experienced with Microsoft" lobby lounge to place an order and have the food delivered to any location within the hotel.
The SPG App for BlackBerry Smartphones allows guests to book stays, access their accounts, check reservations, get directions and more.
In an effort to eliminate the demagnetization problem associated with traditional mag-strip keys, CityCenter has decided to implement an RFID locking system in nearly all of the 6,000 guest rooms and suites.
MURTEC, 'The Gold Standard Restaurant Technology Event,' returns to Las Vegas this March with an agenda designed around the theme: "The Integrated Enterprise: Aligning Technology Initiatives with Business Objectives."
Homewood Suites by Hilton reveals the latest in business traveler trends, plus the steps that the brand is taking to make sure that they are meeting guests' needs.
A customized iPad application allows South Gate sommeliers to educate patrons on the NYC eatery's more than 650 wines or invites guests to instantly access the information themselves with the touch of a finger.