NETWORKING

Marriott and AT&T Introduce Converged Network Solution

8/7/2008
Marriott International and AT&T Inc. are to convert multiple communication networks into one converged solution for voice and data transmission. Key benefits include faster, more reliable wired and wireless Internet connections and a quicker deployment of emerging communications technologies.

Papa John's Launches Mobile Web Ordering

8/5/2008
Papa John's new mobile Web mobile ordering solution allows customer to place orders from their mobile phone. The mobile Web site features the entire menu, special offers, and a restaurant locator tool.

Hootwinc, LLC Stops Profit Loss at the Tap

7/31/2008
Amid soaring prices and declining customer traffic and profit margins, restaurants and bars now face a new problem: rising beer prices. In an effort to monitor draft beer wastage and theft, one California franchisee has adopted a new technology that they hope will stem the draining profits from its bottom-line.

Reinvent Your Economy Brand: 3 Tech Tips

7/29/2008
As guest demand for technological needs and requirements for staff efficiency increase, the economy lodging segment is faced with the challenge of reinventing brand prototypes in order to stay ahead of the competition. Making the leap is not as hard as it seems as long as you keep these three factors in mind: flat-screen television, Wi-Fi, and room design.

Ypartnership and Acuity Mobile to Develop Joint Mobile Marketing Programs

7/24/2008
Ypartnership and Acuity Mobile announce that they will partner to develop mobile marketing programs for clients in the travel, leisure and entertainment industries. Clients will be able to create targeted mobile marketing campaigns to leverage customer relationships, preferences and demographic data.

Hampshire Hotels & Resorts Reinvent Guest In-Room Experience

7/24/2008
Hampshire Hotels & Resorts select Alcatel-Lucent's IP communications solution for a variety of in-room functions. Bedside video phone intercoms, interactive LCD displays and Internet protocol television are among the new features to be installed.

Envysion Video to Comply With PCI-DSS Standards

7/21/2008
Envysion Inc., a managed video as a service provider, passes PCI-DSS certification and is poised to provide restaurants and hospitality establishments with greater assurance against credit card security breaches.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference