E-mail and e-mail-enabled smartphones have certainly eased the delivery of information to hotel guests, but what happens when a guest does not own a smartphone? The Renaissance Mayflower hotel's concierge team has responded to this barrier with the addition of a text messaging solution.
One of the first companies to use the application is Boyd Gaming Corporation, which has incorporated Mobile ResNet into 'B Connected Mobile,' a multi-property, loyalty program-based smartphone application.
The FaceCash mobile payment system will allows consumers in certain California SUBWAY locations to use their cell phones to make purchases at the point of sale.
Speakers from the 2010 Cornell Hospitality Research Summit explain how the rise of social media and mobile phones has given birth to virtual hotels. Learn which hotels are leading in the virtual world, top strategies, and how two non-hotel brands, McDonald's and Royal Caribbean, are winning with virtual engagement.
Mobile reporting provides field managers with the tools they need to access critical information about the performance of their locations to improve the effectiveness of site visits.
Rathbuns, Marlowe's and Bella Bacinos Italian Restaurant implemented Mocapay's mobile suite to target their customers with exclusive specials and loyalty perks.
Eighty percent of business travelers say that they will take more or the same number of trips next year, and 79 percent say that HSIA plays a big role in their selection of a hotel.
An integrated online ordering strategy is helping the 60-unit La Madeleine to boost its to-go orders, average check amounts and more. Learn about the strategy behind their winning efforts plus how the company will leverage technology to increase sales during the holidays.
A recent telephone survey of more than 1,000 U.S. adults reveals that 91 percent would not return to a business if their personal information was stolen.
Customers can use their mobile phones to pay for their bar or restaurant tabs thanks to an ARMA POS and TabbedOut integration.