Fontainebleau Miami Beach Says Goodbye to Cellular Connectivity Woes

When the Fontainebleau Miami Beach hotel re-opened in the spring of 2008 following a $1 billion renovation, hotel management began receiving complaints from guests about poor cellular service in some of the meeting rooms, public areas, and guest rooms on the east (oceanfront) side of the facility. Learn how Fontainebleau eliminated this common guest complaint.

Radisson Hotels & Resorts Shaken by Data Security Breach

In an open letter to its customers last week, Radisson Hotels & Resorts alerted guests of a recent data security breach that occurred between November 2008 and May 2009. The exact number of affected locations and guests are not yet known and investigations are ongoing.

Hotel Check-In Project Wins European Government Funding

Ariane Systems Group's mobile check-in/check-out project has been selected by the European Regional Development Fund to receive government financing as "one of the most innovative research and development projects for 2009."

Krystal Redefines the Drive-In

Car-side digital menu boards entertain guests and increase the average guest check total at Krystal's Chattanooga drive-in, dine-in and drive-thru restaurant. Learn how Krystal injected a fresh, modern edge into the classic drive-in.

An Ultimate Makeover

Headed by a growing group of technology vendors who support integration and communication among suppliers, The Ultimate Hotel Technology Makeover offers two winning hotels the chance for a complete technology overhaul.
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