As the decline in travel demand experienced by the hotel industry continues into its second year, the need for customers, bookings, and revenue is pressing to say the least. To recapture precious guest dollars, hotels needs to return to the fundamentals, but with an emphasis on cohesion and integration; these nine tips can help.
The Grand Hyatt New York is using Omnivex software to manage its digital signage network and engage guests by providing them with wayfinding, meeting room details and event schedules.
Hypercom's 32-bit multi-application Optimum T4200 and M4200 countertop and mobile payment terminal family is now certified by France's GIE Cartes Bancaires.
When locations are widely dispersed, this can often put a strain on maintaining POS systems and software. Remote management and support tools offer restaurateurs a secure way to connect to a franchisee's POS system remotely, allowing technicians to prevent and repair issues, and operators to focus on delivering great food and top-notch service.
An enhanced version of Black Box's VGA Wireless Video Presentation System turns wired projector into wireless device for controlling presentations from a WiFi PDA or laptop.
Pizza Hut now enables their customers to order pizza, wings and more through their iPhone or iPod Touch devices with the launch of a new free application.
More than 70 corporate restaurant locations have successfully installed Radiant's Aloha Enterprise solution which includes POS software, a back office suite, labor management tools and more.
Apple-J, L.P., operator of 32 Applebee's Restaurants, expands its roll out of JobApp Network's hiring management solution, following the results of a highly successful evaluation that began in January 2009.
Although mobile commerce has existed for almost a decade, it has only recently started to gain momentum in the hotel industry. Not only is the development of a mobile website a relatively modest cost, but successful sites will generate significant revenue and become a requisite customer service channel. Build a superior mobile site with these top tips from Omni Hotels.
Operating on the Apple iPhone/iPod touch platform, MTech's new room expeditor tool helps turn Opryland's 2,881 rooms faster and provide room customization.