Since launching its app, the Hyatt Regency Greenville has seen a 300-400 percent increase in usage of their guest-services portal, and orders made through the system are 17-20 percent higher per ticket.
The inexpensive mobile solution is fully customizable and enables hotel guests to schedule spa treatments and dinner reservations, and arrange for hotel services such as room service and valet.
Although the National Retail Federation Big Show is primetime for retail technology vendors, hospitality operators shouldn't be fooled. Mixed in-between the many retail offerings, NRF attendees could find booth after booth of hospitality-applicable products. HT offers this recap of NRF's top news and technology demonstrations.
The new app allows event managers and organizations to entertain and inform guests instantly through their cell phones, before, during, or after an event.
By engaging closely with Cisco Services on the technical solution architecture, Royal Caribbean has built a revolutionary cruise ship that will transform the ways in which the company interacts with its guests.
The McDonald's Operators' Association of Southern California extends free Wi-Fi services to more than 600 franchised and company-owned McDonald's restaurants in the counties of Los Angeles, Orange, Riverside, San Bernardino and Ventura.
Wow Bao's iPhone app uses a real time point of sale integration approach to show customers current menu prices and taxes, as well as previous orders and preferences.
Shangri-La's new mobile website is available in English, Chinese and Japanese and designed specifically for popular smartphones such as Apple iPhone, BlackBerry, Android and Nokia Nseries smartphone screens.
Wavelink's Avalanche 5.0 provides a vendor-agnostic management solution for the wireless enterprise with newly added capabilities such as device location mapping, security compliance tools and a new Web-based console.
Cybera announces the general availability of SECURE|LINK, a cloud-based tool that ensures a standardized security and compliance profile for branded organizations.