Best Practices for Social & Mobile Strategies Yield Loyalty

The results of HT's 2012 Customer Engagement Technology Study show that restaurants are experimenting with mobile tech to create innovative marketing programs to engage customers. Building a strong social and mobile strategy with these suggestions will help restaurants to foster loyalty and ultimately drive business.

POS Software Trends 2013

HT reports on the ever-changing POS landscape, covering everything that will impact the point-of-sale in 2013. Leading point-of-sale software developers recap the advancements they've made to their platforms this year and share their innovation plans for 2013. Plus, HT reveals the results of the POS Reader Survey for in-demand features and purchasing plans.

Smartphones on Track to Become Room Control Devices

As smartphones and tablets become more ubiquitous, the likelihood of guests not having one of these devices is slim. Hotel operators must consider options to cater to a generation of guests that are accustomed to using mobile devices to do everything, including any and all guestroom functions.
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Big Data, Happy Guests: Using Analytics to Enhance Hotel Operations

The power of big data has proven itself in many industries, helping companies save money, increase efficiencies and make more informed decisions based on actionable insights. Retail, heath care, manufacturing, government agencies and others are utilizing big data to the benefit of their customers and their bottom line.


2017 Multi-Unit Restaurant Technology Executive Summit