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top 7 guest trends

3/3/2009
In the hotel industry, technology is often a brand differentiator and can greatly impact guest satisfaction and the likelihood for return visits. Learn which seven guestroom technologies were ranked the highest among guests from the University of Delaware's 2009 Hotel Guest Technology Study

Bandwidth Building Secret

3/3/2009
As the demand for HSIA grows among hotel guests, operators need to be armed with enough bandwidth to meet guest expectations. Load-balancing applications are one way that hoteliers can meet bandwidth demand when HSIA revenues are down or being completely eliminated.

Battling for Loyalty

3/3/2009
On the loyalty battlefield, systems that once tracked guest preferences after they've gone are losing out to newer applications powered by predictive loyalty tools. Learn how hotels and restaurants are leveraging targeted offers, the power of partners, and mobile communication to boost customer traffic.

IT Purchases Driven by Economy

3/3/2009
Information technology budgets across the restaurant industry are being hit hard by the downturned economy, forcing operators to implement cost-saving technologies that will most affect the bottom line. Learn about the recent cost-cutting tech selections at Noodles and Company and the Lion and Rose British Restaurant & Pub.

IP Convergence Success

3/3/2009
Talk to anyone who has ever pursued a fully converged IP network and they will reveal that this complicated process requires more footwork then many hoteliers are prepared to handle. HT reveals the five most important questions that all operators should ask prior to installation.

Loyalty 2.0 with Wendy's/Arby's CIO

3/3/2009
The emergence of Web 2.0 is transferring brand buzz power into the hands of customers through new marketing strategies and applications such as social networking, cell phones and more. Hospitality Technology sits down with Don Zimmerman, CIO of the newly formed Wendy's/Arby's Group, to discuss which technology trends hold the biggest potential for driving customer loyalty in the emerging marketing landscape, and why. 

Self-Service Redefined

3/3/2009
Kiosks are sliding over under the self-service umbrella to make room for a number of solutions that put control into the hands of customers. Learn how self-service is being redefined in the restaurant and lodging segments, and the solutions that are making it so.

M Resort Spa Casino Opens in Vegas

3/2/2009
The M Resort Spa Casino opens in Las Vegas and features a wide array of technology installs in its guestroom and gaming area. Handheld, mobile gaming devices and seamless wireless access are just some of the solutions.
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Labor Technology Showcase 2014

10/10/2014
This annual showcase highlights solutions that can help hotels and restaurants optimize their workforce across a variety of areas such as: onboarding, recruiting and pre-screening tools; employee training and development; performance management and assessment tools; communication tools and systems; forecasting solutions to maximize sales and reduce labor costs; scheduling systems, including mobile and web-based platforms and more. Sponsored.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum