OpenTable VP recaps five eye-opening stats concerning loyalty, payments, guest expectations and the POS and more.
Engagement Labs identifies the top hotel chains on social media.
Medallia study finds that hotels that respond to social media reviews grow occupancy rates faster than social media laggards.
Seamless deployment of new features across thousands of hotels meets changing customer needs.
Hoteliers need to consider dedicatin¬¬g resources to creating a robust digital marketing strategy for their on-site restaurants that will reach and speak to potential diners.
Guestware partners with iRiS software systems to automate the entire hotel guest request process.
Fully integrated SMS text message module gives guests room availability, group member alerts, property promotions and events to personalize service.
From the end of April, Accor will offer guests an Accorhotels iOS app for Apple Watch, which is to be released soon.
Starting from a single location in 1956, Jersey Mike's Franchise Systems now boasts 1,300+ locations nationwide and has been named a top fast-growing chain by several industry sources. The fast casual sandwich chain fosters growth with a blend of proprietary technology, well-defined vendor expectations, and forward-thinking strategies. CIO Scott Scherer says that staying nimble by bringing the majority of systems in-house has positioned Jersey Mike's for its growth, and helps drive success for franchisees.
Restaurant streamlines efficiency and improves customer service with DineTime platform. Sponsored.