Tea purveyor launches mobile payments app from Levelup with Passbook integration, focused on improving customer experience with one-touch payments.
RSR Research's fourth Digital Gift Card Benchmark Study IDs brands that are perfecting omni-channel gifting.
ABreez by Mobile Simple turns manual operations into managed, profitable guest satisfaction centers.
Hospitality Asset Managers Association reveals asset managers' opinions on future of state of hotel industry in results of 2015 Take on Lodging Trends survey.
Social rankings from customer engagement solutions provider's report reveal the country's best-performing hotels.
Hotels and restaurants that have incorporated tablets into their business platforms have enhanced customer satisfaction, decreased wait times, improved sales and increased employee productivity.
How marketing technology investments can deliver results for restaurants.
YP teams with GrubHub to bring together local restaurant listings and mobile ordering.
RoamingAround is helping hoteliers to push relevant and micro-targeted messages to guests' cell phones encouraging them to make impulse purchases in real time based on their proximity to outlets and services.
Coast Hotels will soon be implementing new technology to optimize its customer relationships by integrating email marketing, guest satisfaction surveys and loyalty rewards into ZMail.