A new year means a time to identify new goals. Investigating the areas of most interest in hospitality reveals that focus on payments is reaching a fever-pitch, with the emergence of more mobile payment options. Also trending up is location-based technology but the one common denominator is mobility.
Company selects two agencies to manage future digital marketing, e-mail and technology campaigns.
Download this short report to explore and understand how hospitality companies are way ahead of their retail brethren in terms of in-location contextual engagement, their key investment areas, capabilities and challenges. Sponsored.
Five key technology trends shaping restaurant operations in the year ahead.
Hilton, Marriott, JetBlue, Delta and others must work together to thwart the over the top threat.
Report asserts that travel companies must fully integrate digital channels into their overall business strategies in order to better engage with consumers.
Guests earn fuel savings for dining at any Olive Garden location.
Rising focus on customer engagement, emerging SMEs, social platforms and the recognition of sharing ideas on a real time basis drives social customer relationship management market.
SMS open rates of up to 90 percent offer a clear and direct channel for customer and employee engagement and communication.
Hotels that innovate in response to evolving consumer preferences will find success in driving growth and profitability in 2015.