LOYALTY & CRM

Hotel Visionary Awards 2014

6/27/2014
In the competitive lodging and travel industry, hotel operators are seeking innovative ways to drive business and enhance the service they provide to guests. Technology is increasingly becoming a key differentiator. Hospitality Technology has selected three lodging operators to honor with 2014 Hotel Visionary Awards. Red Lion Hotels for its inspired website and booking channel, La Quinta Inns & Suites for its performance management solution, and Mandarin Oriental for its physical IT test lab that mimics an actual guest room. This month's cover story offers exclusive interviews and profiles of each award-wining initiative.
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2014 Customer Engagement Technology Study

8/6/2014
Hospitality Technology's "2014 Customer Engagement Technology Study" tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. Highlights include implementation plans for 2015, and details on how hotels and restaurants are using mobile and digital technologies to engage guests. Want to know what features are available on restaurant mobile websites and mobile apps? Or how hotels are managing and measuring social media? These insights and more are inside!

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference