Three-quarters of Millennials say a company's technology usage is a factor in their employment decisions.
How improving guest experience through unique hotel offerings and an effective digital presence are key priorities for many leading hotels seeking to remain competitive.
Acquisition broadens TravelClick's technology solutions and enables hoteliers to create and drive deeper guest engagement increasing revenue opportunities.
Configurable text and sentiment analytics software allows hotels and restaurants to quickly gain actionable insights into what consumers are saying about brands.
Survey shows U.S. 18- to 34-year-olds score 24 percent higher than general population on loyalty-needs-to-be-fun question.
Survey results from the first Switchfly Hotel Reward Payback Survey ranks reward programs.
Delta Toronto utilizes GoConcierge to ensure efficient and thorough service across 567 rooms.
The Text It, Get It room service menu lets guests send a single emoji to order items.
Independent member properties use custom email services, eSurveys to build guest loyalty.
CiCi's partners with Punchh to utilize POS-integrated mobile CRM.