Hospitality mobile apps that are useful, frictionless, entertaining and that offer true rewards will be most successful.
Business can interact with customers using SMS, email and Facebook messenger.
Upgrades allow guests to pay their check using their mobile phone and merchants to better understand their customers.
Companies team to offer mobile solution that allows for ordering, payment, marketing, feedback and more.
Texting and messaging is the biggest trend in hotels, giving guests a whole new level of personalization.
New app enables guests to use mobile pay, earn rewards and locate nearest Wetzel's Pretzels.
Survey reveals Americans think loyalty points are key to booking travel.
Advancing customer expectations and demands necessitate smart tech investments. Sponsored.
How gamification strategies can help operators win with more loyalty members, increased bookings, higher incremental revenue and a more deeply engaged staff.
Emerging technology of today predicts tomorrow's foodservice trends.