The western coffee chain was searching for a cutting-edge solution that would modernize the customer experience, integrate with their current loyalty system and assist with business management.
The implementation illustrates the increasing demand in the Fast Casual community for a cloud-based POS software model with native loyalty and ordering modules, and an API designed for easy third-party integration.
Booking takes place directly in the Maestro PMS-users' ResWave booking engine, so rates and availability are always current.
The partnership enables the two to deliver a secure, seamless platform that allows guests with appropriate authorization to bypass the front desk and use a smart device to enter their room.
Launching first in the Paris market, every hotel room featured on MyRoomIn includes exclusive photos and information collected by local travel and hotel experts who have personally vetted every room and the surrounding area.
Robot solutions provider Savioke created Dash to travel at a human walking pace and independently navigate between floors, even calling the hotel elevator using a special Wi-Fi connection.
It's not just millennials who are using their mobile devices to research and book rooms – it's happening across all major consumer segments.
The global restaurant chain was finding it a challenge to track and monitor each card individually from sales to redemption; Paytronix was selected to streamline that process.
As it celebrates the signing of its 1,000th customer in under two years, Toast's depth of functionality, ease of use, new business insight, and platform approach is praised by three restaurateurs.
4th Annual Customer Engagement Technology Study tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants.