Social rankings from customer engagement solutions provider's report reveal the country's best-performing hotels.
Hotels and restaurants that have incorporated tablets into their business platforms have enhanced customer satisfaction, decreased wait times, improved sales and increased employee productivity.
How marketing technology investments can deliver results for restaurants.
YP teams with GrubHub to bring together local restaurant listings and mobile ordering.
RoamingAround is helping hoteliers to push relevant and micro-targeted messages to guests' cell phones encouraging them to make impulse purchases in real time based on their proximity to outlets and services.
Coast Hotels will soon be implementing new technology to optimize its customer relationships by integrating email marketing, guest satisfaction surveys and loyalty rewards into ZMail.
Elavon leverages Ingenico Group's EMV expertise to power key U.S. initiatives.
Smart device tool from Satisfi delivers customers' concerns and needs in real time so businesses can solve them fast.
An immersive 4-d virtual travel experience will transport guests at eight select Marriott properties.
Report shows travel bookings via mobile devices increase by more than 20 percent in the first six months of 2014.