LOYALTY & CRM

ARIA Slashes Check-in Wait Times with Mobile Option

6/9/2015
StayNTouch Mobility Platform provides "choice of service" to guests for streamlined arrivals and departures. In addition to speeding the arrival process, the platform integrates with the PMS to help ARIA streamline customer-facing and service issues. Sponsored.

2015 Hotel Visionaries

6/9/2015
Every year, Hospitality Technology magazine seeks to acknowledge lodging leaders who have succeeded in achieving measurable impact on service and operations with forward-thinking tech initiatives. The 2015 Visionary Awards were presented to Hilton Worldwide, for its rollout of digital room selection; Fontainebleau Hotel, for its achievements with a speedier mobile check-in strategy; and SilverBirch Hotels & Resorts, for its infrastructure upgrade and ERP project that delivered operational improvements and positioned the company for continued growth. This month's cover story features exclusive interviews and profiles of the award-winning initiatives.

Highlights from the 2015 Hotel Tech Forum

6/9/2015
The 11th annual Hotel Technology Forum focused on the theme of "Service & Technology Collide," and offered attendees three days of networking, educational sessions and workshops to foster peer-to-peer learning and thought-sharing.

Mobile Payments & Loyalty Create New Avenues for Fraud

6/9/2015
With the increasing use of mobile payment technologies, mobile coupons, and loyalty apps, operators must plan ahead in order to prevent profit loss.  HT takes a look at three areas that can pose potential fraud risks for operators and offers precautions.
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2015 Restaurant Executive Summit