Fans of MO encourages guests to post their experiences to an artfully curated social stream at mandarinoriental.com.
Paytronix adds advanced targeting and loyalty report card to Data Insights Program, allowing restaurants to pair actionable insights with program benchmarks to improve customer performance.
Interactive touchscreens from Porter24 enhances guest engagement with local markets.
OpenTable VP recaps five eye-opening stats concerning loyalty, payments, guest expectations and the POS and more.
Engagement Labs identifies the top hotel chains on social media.
Medallia study finds that hotels that respond to social media reviews grow occupancy rates faster than social media laggards.
Seamless deployment of new features across thousands of hotels meets changing customer needs.
Hoteliers need to consider dedicatin¬¬g resources to creating a robust digital marketing strategy for their on-site restaurants that will reach and speak to potential diners.
Guestware partners with iRiS software systems to automate the entire hotel guest request process.
Fully integrated SMS text message module gives guests room availability, group member alerts, property promotions and events to personalize service.