Predictive analytics, customization and dynamic rewards will change loyalty strategies and structures over the next decade.
The burger brand announces partnership with Punchh, the mobile engagement & insights platform.
More than 80% of California Pizza Kitchen Pizza Dough Rewards members interact with program through mobile apps.
The mobile app by Relevant Mobile is now available across 100+ locations.
Off-season promotions helped Grotto Pizza see year-over-year growth with the Paytronix platform.
Holiday Inn Express adds the HotelTap workforce communication tool to blend a social media network format to record and track guest requests and completed tasks.
New PwC consumer survey shows that competition from sharing economy disruptors and shifting loyalty program expectations to will reshape hospitality.
Pizza Ranch has been selected as the first winner of the 2016 Paytronix Loyaltees Awards for its double points promo motivating guests to visit on busiest shopping day of the year.
SiteMinder and Revinate study reveals that hoteliers see overcoming challenges of fast-paced online environment as priority.
Experts offer advice on how best to leverage this fast advancing tool.