A new HTNG workgroup is developing a CRM model that will serve as a principal repository at the center of a hotel's IT architecture, where all business applications can access it
Crafter CMS and its Content-as-a-Service capabilities enables a global restaurant brand to improve its customer experiences, including online ordering and delivery, through new innovative mobile apps across 3000+ franchisees.
Social-media savvy Maestro connects guests with channels for positive property reviews; Facebook direct booking widget delivers instant direct reservations.
The new platform offers patrons delivery and seamless integration with its Circle of Crust rewards program.
To create highly customized offers and perks, 74% of surveyed hotels/resorts are planning to implement location-based technologies within the next year.
Future versions of the app will include mobile pay and online ordering.
Pixlee: From travel research to customer service, hoteliers cannot deny the impact social media is having on tourism marketing.
With their platform integration, the two companies will be able to leverage online ordering data for identifying customers and transactions.
Robeks received specific recommendations for segmenting and rewarding customers to increase frequency and spend from Paytronix.
guestext is a non-app guest engagement tool.