Hospitality Technology's "2014 Customer Engagement Technology Study" tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. Highlights include implementation plans for 2015, and details on how hotels and restaurants are using mobile and digital technologies to engage guests. Want to know what features are available on restaurant mobile websites and mobile apps? Or how hotels are managing and measuring social media? These insights and more are inside!
Exclusive partnership brings texting to Newmarket's HotSOS for the first time.
The shift to mobile options continues to revolutionize the point of sale and operators continue to seek solutions that integrate with legacy systems and loyalty programs.
Gift card feature enables businesses to easily sell physical gift cards in store and digital ones via mobile app and online.
MyCheck announces full integration into POSitouch software with built-in loyalty and other features to add to customer experience.
Wendy's extends partnership with Applied Predictive Technologies for Test & Learn Management System.
Two new products are geared towards helping hotels increase revenues through more engaged and loyal guests.
Eataly has tapped Digital Dining and Epson for a unique point of sale solution.
Talking to (not yelling at) patrons is key to a strong social media strategy.
CARDFREE and XPIENT Solutions have teamed to provide omni-channel services for restaurants.