LOYALTY & CRM

Mobility Holds Key to Next-Gen Room Access

9/9/2016
HT's Lodging Technology Study, reveals that mobile solutions dominated technology rollouts for 2016 with half of the top solutions having a mobile component. Mobile key deployments, however, still lag behind guest expectations. While 53% of guests want to be able to use smartphones as mobile keys, according to the 2016 Customer Engagement Technology Study, only 12% of hotels currently offer the technology. In this article, HT identifies the ways hotels could stand out from the competition by tapping into the full potential of mobile keys beyond just guestroom access.

3 Ways Tablets Deliver on Experience

9/9/2016
The CEO of Saint Marc Pub – Café, Bakery & Cheese Affinage, details how the company departed from traditional service methods and instead allows guests to choose how much human interaction they want. Using tabletop digital menus, the company can offer guests seamless hassle-free purchasing, entertainment, and can even capture feedback before the dining experience ends.
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Optimizing a Cloud Migration

9/28/2016
Through exclusive research and insight from industry experts, HT offers a roadmap for operators to follow for a successful migration of systems to the cloud.

LIVE EVENTS

2016 Restaurant Executive Summit
2017 Multi-Unit Restaurant Technology Conference
2017 HT-NEXT