HT’s Advisory Board reveals top technology priorities as well as insights on what will impact hotels and restaurants in the year ahead.
In a global survey, Oracle Hospitality found that consumers often feel hotel loyalty programs don't offer rewards they want or earning rewards is too time consuming.
Amdocs launches the MFS Loyalty Management System, which allows MFS providers to integrate all loyalty programs and cards from various retailers, merchants and billers into one mobile wallet.
Powered by IBC, Inncentives Loyalty Club by Vimana allows guests to earn free nights at Vimana hotels or at 20,000 unique boutique hotels worldwide.
The restaurant chain will begin by implementing ParcelPal at its Vancouver-based locations.
With the acquisition, Busy Rooms will receive significant exposure in Germany, Austria and Switzerland.
The app is available in five languages and offers expanded digital features, customized travel content, one-button navigation and a swipe-able discovery home screen.
In the fourth quarter of 2017, Punchh added 12 new restaurant brands to its client list.
KFC focused on improving the customer experience within its mobile app through promotions such as personalized communications and proximity-based rewards.
GHA's 35 hotel brands can still enjoy the benefits of GHA's multi-brand DISCOVERY loyalty program while using Sabre's CR system.