Built to deliver restaurant-specific KPI's, HotSchedules Reveal provides real-time insight into sales, transactions, inventory, labor, social media, weather and more.
The payment technology and services solutions provider now offers its gift card clients, distributors, partners and resellers a fully integrated, comprehensive physical and digital gift card program.
What impact will the Internet of Things (IoT) have on restaurants and hotels? Find out in this exclusive report, which explores how connected devices will drive service, operations, efficiency and investments.
Targeted messaging elicited same-day restaurant visits from 30 percent of reward member recipients.
The combined companies will form a global technology service provider that is intended to maximize guest engagement and satisfaction, enhance the entertainment experience, and increase revenue while delivering operational efficiencies for hotels.
Profits grew by 20 percent and customer satisfaction improved with a 65-point increase in Net Promoter Scores (NPS).
Responsive website design, mobile payments and mobile apps are a must for hoteliers that want to stay mobile-competitive this year.
Customers can now track their order from the time it is taken, to when it is placed in the oven and ready for carryout or delivery.
Called Jump Burger, guests who buy a burger can then toss out a free burger on social networks or through email.
Cleanliness and comfort are the self-reported most important factors in determining where to stay, however, travelers often choose a hotel based on other factors relevant to the context in which they are traveling, such as great WiFi for business trips.