The 2014 Global Traveler Study offers hotel and restaurant executives detailed insight into the mind of the modern traveler. Through global consumer surveys across a wide range of demographics, Hospitality Technology magazine and Cognizant Business Consulting have uncovered traveler preferences for the use of mobile devices, social media, and loyalty programs in their interactions with hotels and restaurants. Sponsored.
Interconnect module enables hospitality and Quick Serve Restaurant companies to take input from Watson pertaining to customer demand influences and automatically alert the right people to take specific action based on established best practices.
Kube Systems portable charging stations have been rolled out in 29 locations to meet customer demand for more convenient ways to charge devices.
Mobile Photo Share by RoamingAround heightens customer engagement, boosts revenues and improves CRM via mobile incentives, redemption offers and more.
Automated database mining and CRM marketing solution delivers $300K with 25 percent open rate in new reservations for vacation rental company.
Geo-targeting and beacon technology lead Fortune and Travel + Leisure magazines to name Marriott Rewards the best in business.
GrillSmith Restaurants has teamed with Punchh to reward customers via referrals with a mobile rewards app.
Tea purveyor launches mobile payments app from Levelup with Passbook integration, focused on improving customer experience with one-touch payments.
RSR Research's fourth Digital Gift Card Benchmark Study IDs brands that are perfecting omni-channel gifting.
ABreez by Mobile Simple turns manual operations into managed, profitable guest satisfaction centers.