LOYALTY & CRM

MURTEC 2014 Recap: Restaurants on Road to 3.0 Innovation

5/6/2014
The 19th annual MURTEC boasted a record number of 630+ food service and technology executives on site to meet for three days of valuable networking and idea sharing. This year's program was built around the 3.0 concept: "Restaurants 3.0: Keeping Pace with Rapid Innovation." Here HT recaps just a few of the many highlights from MURTEC 2014.

CMOs Occupy a Seat at Tech Buying Table

5/6/2014
In business there is now a clear realization that customer engagement,loyalty and innovation are intertwined and Influence over technology spending is transitioning rapidly from the CIO to the CMO. Dean Houden, CMO for TASK, talks about the role that marketing executives are playing in IT decisions. (Sponsored)

Q&A: Hotel System Integration

5/6/2014
Combining property management with other management systems is a necessary next-step for hoteliers to achieve the level of operational efficiency and data control they are seeking. In a roundtable Q&A, HT reached out to several industry executives to find out where the industry stands on system-wide integration.
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2015 Lodging Technology Study

12/11/2014
HT's annual Lodging Technology Study tracks budgets, business objectives, and investment allocation trends in hotel IT. This report incorporates feedback from hoteliers to produce a comprehensive and useful set of findings, diving significantly deeper into top goals and challenges for IT teams, the role of IT leaders in business strategy and planned investments for in-room, guest-facing and property systems. Sponsored.
 

LIVE EVENTS

2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum