Marriott selects Epsilon to launch its comprehensive permission-based email marketing solution geared toward increasing customer engagement, loyalty and revenue.
For the hotel industry, recently riding high on years of record profits, the good times have ended suddenly, and no one knows when they may resume, writes Joe Sharkey for The New York Times.
Last year, management for Las Vegas' Golden Gate Hotel & Casino wanted to upgrade the hotel's property management and POS systems to streamline operations and improve the guest experience. Since the implementation of two Agilysys solutions, hotel management has improved productivity in nearly every area of operations.
According to the National Restaurant Association's Restaurant Performance Index, the majority of operators are still optimistic about future sales growth despite October's report of declining sales and traffic.
VSONA's online reputation management products offer restaurant and service sector clients new capabilities for tracking and managing online customer testimonials.
Since launching its mobile Web ordering initiative in July of this year, Papa John's announces that it has hit the $1 million mark with the launch of its new iPhone application.
Through their recent partnership, visitors to HotelsCombined.com can search and compare real-time availability and rates from FastBooking's portfolio against over 30 other online accommodation reservation sites.
Carolina Wings and Rib House restaurant chain expects to maximize revenues, reduce costs and increase customer service through the recent installation of 1TouchSoftware's suite of real-time restaurant front, back and above house software solutions.
Hotel Technology Next Generation's 2008B Property Web Services includes six specifications that are available for certification by product vendors.
More Than Group and the Wyndham Hotel Group are just two major European Hotel chains that have selected Samsung's hospitality TVs.