LOYALTY & CRM

Loews Hotels Revamp Guest Loyalty Program

7/24/2008
Loews Hotels' new guest incentive program is based on stays, not points. Free Internet, late checkout, guaranteed rooms and upgrades are among the incentives that guests can quality for after a minimum of two visits per year.

Hampshire Hotels & Resorts Reinvent Guest In-Room Experience

7/24/2008
Hampshire Hotels & Resorts select Alcatel-Lucent's IP communications solution for a variety of in-room functions. Bedside video phone intercoms, interactive LCD displays and Internet protocol television are among the new features to be installed.

Ypartnership and Acuity Mobile to Develop Joint Mobile Marketing Programs

7/24/2008
Ypartnership and Acuity Mobile announce that they will partner to develop mobile marketing programs for clients in the travel, leisure and entertainment industries. Clients will be able to create targeted mobile marketing campaigns to leverage customer relationships, preferences and demographic data.

Best Western Eden Resort Adds Virtual Tours to Website

7/22/2008
Prospective guests can now realistically "walk through" the Best Western Eden Resort accommodations through the addition of a virtual tour to their website. Guests can view the lobby entrance, guestroom options and Arthur's Restaurant.

Hungry Howie's Boosts Sales With Online Ordering

7/17/2008
Hungry Howie's Pizza announces the implementation of Revention's HungerRush Online Ordering solution. HungerRush is a fully integrated application that can run independently or in conjunction with an operator's existing POS system.

Tableside Ordering and Payment Answers

7/17/2008
Tableside ordering and payment devices are beginning to gain more and more prominence in the United States, leaving restaurant operators to ask themselves two vital questions: "What are the benefits to my organization?" and "What do I need to do to implement it?"

Robert Treat Hotel Eases Travelers' Flight Woes

7/17/2008
Mounting airline fees, flight delays, and cancellations are among some of the biggest obstacles that travelers are facing in the current economic climate. With this in mind, the Robert Treat Hotel in Newark, NJ decided to install a solution that would not only ease traveler woes but increase property revenue.

Jekyll Island Club Hotel Banks on PMS Solution

7/16/2008
The Jekyll Island Club Hotel's selection of NORTHWIND's Maestro PMS is expected to bring increased Internet functionality and staff productivity, according to hotel management.
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Mobile Tech Showcase 2014

9/5/2014
Vendors showcase the latest solutions for bringing mobility to restaurant and hotel operations. The new rollouts include mobile tablets, ordering, printing and more.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference