LOYALTY & CRM

Study Reveals "Tech-savvy" Travelers' Internet Habits

10/10/2008
A recent study released by Ypartnership and PhoCusWright reveals that 71 percent of tech-savvy travelers use the Internet to search for information about travel experiences, and many are active participants in and contributors to general social networking sites.

Tech-savvy guests spend more

10/9/2008
Travelers with a high readiness to use technology are also inclined to travel more often and pay a relatively high room rate. By learning more about your guests' preferences and habits, hoteliers will be able to understand how to effectively use technology to better serve patrons.

Union Square Streamlines Employee Training

10/9/2008
With nearly a dozen restaurants in their portfolio, the Union Square Hospitality Group was in need of a training solution for their accountants and controllers that is as individual as each of their locations. That's when management threw out their traditional handbooks and embraced wikis.

Wynnovation

10/9/2008
Wyndham Hotel Group is ushering in an era of innovation that focuses on next-gen guest room technologies, sustainability, and connectivity for its guests. In this exclusive interview, HT sits down with senior level executives to discuss the company's deliberate strategy for tying IT development to revenue goals, and the 1,000 page document that paved the way. Also go inside the Wyndham guest room for a look at some of the proprietary solutions that are already boosting guest satisfaction, and a preview of what's still to come.

How Fast is Your Drive-Thru?

10/9/2008
When it comes to the quick service restaurant market, drive-thru's represent one of the largest areas of growth potential. Find out the latest trends and updates, from order confirmation boards to drive-thru timers.
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2015 Lodging Technology Study

12/11/2014
HT's annual Lodging Technology Study tracks budgets, business objectives, and investment allocation trends in hotel IT. This report incorporates feedback from hoteliers to produce a comprehensive and useful set of findings, diving significantly deeper into top goals and challenges for IT teams, the role of IT leaders in business strategy and planned investments for in-room, guest-facing and property systems. Sponsored.
 

LIVE EVENTS

2015 Multi-Unit Restaurant Technology Conference
2015 Hotel Technology Forum