LOYALTY & CRM

How iPizza is Done

3/3/2010
Since its official release in July 2009, Pizza Hut's revolutionary and award-winning iPhone/iPod touch application has created an innovation 'explosion' in the mobile communication front. Pizza Hut's Baron Concors, CIO; Kevin Fish, project manager; and Carlos Chavez, director of eCommerce technology dish on the winning strategy that launched its first-to-market, million-dollar food ordering application.

Can Direct Hotel Room Pricing Policy Explanations Strengthen Guest Loyalty?

3/2/2010
According to a new study from the Cornell Center for Hospitality Research, guest perceptions regarding the fairness of hotel room pricing policies is a strong element in customers' decision to return to a hotel. Learn how to improve guests' understanding of variable pricing programs without giving away any trade secrets to the competition.
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2017 MURTEC INCUBATORS

3/3/2017
Future-ready solutions address diners' needs and showcase the next generation of restaurant innovation.

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2017 HT-NEXT