LOYALTY & CRM

Ypartnership and Acuity Mobile to Develop Joint Mobile Marketing Programs

7/24/2008
Ypartnership and Acuity Mobile announce that they will partner to develop mobile marketing programs for clients in the travel, leisure and entertainment industries. Clients will be able to create targeted mobile marketing campaigns to leverage customer relationships, preferences and demographic data.

Best Western Eden Resort Adds Virtual Tours to Website

7/22/2008
Prospective guests can now realistically "walk through" the Best Western Eden Resort accommodations through the addition of a virtual tour to their website. Guests can view the lobby entrance, guestroom options and Arthur's Restaurant.

Hungry Howie's Boosts Sales With Online Ordering

7/17/2008
Hungry Howie's Pizza announces the implementation of Revention's HungerRush Online Ordering solution. HungerRush is a fully integrated application that can run independently or in conjunction with an operator's existing POS system.

Tableside Ordering and Payment Answers

7/17/2008
Tableside ordering and payment devices are beginning to gain more and more prominence in the United States, leaving restaurant operators to ask themselves two vital questions: "What are the benefits to my organization?" and "What do I need to do to implement it?"

Robert Treat Hotel Eases Travelers' Flight Woes

7/17/2008
Mounting airline fees, flight delays, and cancellations are among some of the biggest obstacles that travelers are facing in the current economic climate. With this in mind, the Robert Treat Hotel in Newark, NJ decided to install a solution that would not only ease traveler woes but increase property revenue.

Jekyll Island Club Hotel Banks on PMS Solution

7/16/2008
The Jekyll Island Club Hotel's selection of NORTHWIND's Maestro PMS is expected to bring increased Internet functionality and staff productivity, according to hotel management.

Use Data Mining to Attract Customers in a Spiraling Economy

7/15/2008
As supply and demand in the hospitality sector is beginning to balance out, how will you and your sales teams attract customers in the down-turned economy? Forget about reinventing the wheel. Begin using the tools that you already have: your CRM and the Web.
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2014 Customer Engagement Technology Study

8/6/2014
Hospitality Technology's "2014 Customer Engagement Technology Study" tracks the use and effectiveness of mobile, location-based, and social technologies in hotels and restaurants. Highlights include implementation plans for 2015, and details on how hotels and restaurants are using mobile and digital technologies to engage guests. Want to know what features are available on restaurant mobile websites and mobile apps? Or how hotels are managing and measuring social media? These insights and more are inside!

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference