LOYALTY & CRM

Meet High Speed Internet Demands

9/30/2008
High speed Internet access is arguably one of the most important hotel technologies for both guests and staff alike. Ensure a reliable, "always-on" network with tips in the areas of bandwidth reliability, knowledge, and management.

Chili's Too Margarita Bar to Feature uWink's Touch Screen Tech

9/23/2008
Delaware North Companies, operators of the Fort Lauderdale Hollywood International Airport. Chili's Too Margarita Bar, install uWink's touch-screen menu and entertainment terminals with the expectation to improve the experience of international travelers.

Tech You Missed from the Digital Signage Expo/East

9/23/2008
If you are in the market for digital signage solutions and couldn't make it to last week's first ever Digital Signage Expo/East in Philadelphia, PA then you are in luck. HT was there on the expo floor to bring you the latest in digital signage solutions.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference