LOYALTY & CRM

Estancia La Jolla Harnesses Value of Virtual Reviews

2/11/2009
As more travelers rely on the Internet for hotel reviews and recommendations, it is clear that operators need to monitor their Internet reputation in order to guarantee a strong Web presence. An online review generator in place at Destination Hotels and Resorts is allowing staff to scan and respond to get feedback in lightning-fast speed.

In-Room Tech Test

2/11/2009
How much of an impact does technology really have on a hotel guest's experience? Learn how environmental, room control, entertainment and comfort technologies sit with guests when tested at the University of Delaware's X-Room: Experimental Guestroom.

Cell Phone Advancements Yield More Hospitality Applications

2/11/2009
Cell phones are no longer a means of traditional communication practices. New applications and capabilities are making these prevalent devices an integral solution for operators as they search for new ways to create operational efficiencies.

The Entertainment Difference

2/11/2009
Hotels are fighting the battle against lost entertainment revenue with the implementation of multiple entertainment must-haves. High-end audio/video technology, entertainment packages, and access to the latest video game systems are just some of solution that keeps guests coming back for more.

Top Seven Guest Trends for 2009

2/11/2009
With the prediction that 2009 will be another challenging year for the hospitality industry, it is crucial that operators understand and exceed guest expectations in order to gain a better financial footing. From personalization to social networking, learn what technology and trends are influencing guest behavior in 2009.
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Secure Your Data, Satisfy Your Shoppers

4/14/2015
Technology is reshaping the industry, and as an IT leader, you are now front and center. You need to be able to identify and prevent security vulnerabilities before they become a threat.

LIVE EVENTS

2015 Restaurant Executive Summit