LOYALTY & CRM

Coffee Bean & Tea Leaf Drives Sales with Free WiFi Offering

6/4/2009
With the rise in consumers' desire to be online 24/7, management for the Coffee Bean & Tea Leaf thought that it was time to offer free WiFi connectivity in their stores to create local buzz and to keep store lobbies full during non-peak periods. Learn how this decision has led to an increase in consumer spending and the technology partners that are making it so.

Hotels: Capture 2009 Travel Dollars with Web Booking Technology

6/2/2009
While the Internet is becoming the place of choice for consumers to research and book travel, many hoteliers struggle when it comes to managing multiple distribution channels. By deploying the right mix of technology and the personal touch, hoteliers will be properly situated to respond to changes in market conditions — good or bad.

Hyatt Hotels & Resorts Launches Online Gift Registry

6/1/2009
Hyatt's new gift registry program enables engaged couples to register for and recieve Hyatt Gift Cards and Hyatt Check Certificates redeemable for a host of amenities, services, and overnight stays at Hyatt hotels and resorts worldwide.

Hutton Hotel Keeps Guests Connected with In-Room Connectivity Panel

5/28/2009
As more hotel guests travel with their personal technology devices, it is becoming increasing important for operators to provide guests with a conduit for their use in the guestroom. Learn how Hutton Hotels frees their guests from small screens and headphones with the use of a universal in-room connectivity solution.
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