New version of LRS On Cue allows staff to remotely send table status updates to host stand.
Innovative tool empowers customers to share the bill with friends.
Design-oriented Chicago hotel offers guests their personal art docent in the palm of their hands.
Paytronix's head of data insights, Lee Barnes shares how effective targeting and analysis of customer information can yield actionable marketing insights. Sponsored.
While many organizations are outsourcing technology as a way to reduce the cost and complexity of managing their infrastructure, Hyatt Hotels & Resorts is strengthening in-house technology resources. The company is bringing in developers, analysts and more, to develop a hospitality platform that will enable rapid innovation and a competitive edge. This approach, according to Hyatt CTO Matt O'Keefe, empowers a company to deploy technology quickly and to scale; and creates a closer link between the guest and the brand. In an exclusive interview with HT, O'Keefe talks about Hyatt's technology approach and the new hospitality platform that will roll out later this year.
According to new LivingSocial industry research, 49 percent of restaurateurs note trouble tracking ROI of marketing investments.
Fans of MO encourages guests to post their experiences to an artfully curated social stream at mandarinoriental.com.
Paytronix adds advanced targeting and loyalty report card to Data Insights Program, allowing restaurants to pair actionable insights with program benchmarks to improve customer performance.
Interactive touchscreens from Porter24 enhances guest engagement with local markets.
OpenTable VP recaps five eye-opening stats concerning loyalty, payments, guest expectations and the POS and more.