New mobile solution from Infinite Peripherals and StayNTouch expedites check-in/out and housekeeping tasks.
Sheraton modernizes its wireless network with Cisco allowing for an increased amount of connected devices and traffic.
New mobile ordering app integrates to guest engagement platform, allowing customers to earn and redeem rewards as they place orders.
In this Thought Leadership Q&A, "Hotel Tech for the Future Guest," three leading technology suppliers, Comcast Business, Skytouch Technology, and TTI Technologies, offer their predictions on must-have tech for future hotel guests. They share input on what hotels should be looking at both near- and long-term to cultivate great relationships with consumers; and they offer input on a range of trends, including IoT, mobile check-in, loyalty, free WiFi and more.
Cardholders can securely pay in-store and within Android apps with new Android Pay.
With the increasing use of mobile payment technologies, mobile coupons, and loyalty apps, operators must plan ahead in order to prevent profit loss. HT takes a look at three areas that can pose potential fraud risks for operators and offers precautions.
Current install rates for cloud-based PMS hover at around 9 percent, and an additional 15 percent of hotels are planning a migration in the year ahead. HT offers guidance from those who've taken the leap above property with four factors to consider before making a purchase.
The global standard for chip-enabled payment cards, known as EMV, promotes a more secure payment infrastructure with lower risk and fraud potential that should benefit the entire payment ecosystem. While a standard in Europe for 25 years, implementation in the U.S. has created a stir as uncertainty and misinformation permeate the marketplace. Steve Barrow, vice president IT for Luby's Fuddruckers, addresses the roadblocks that remain for foodservice to see benefits of EMV implementation.
Dunkin' Donuts integrates Visa Checkout with Dunkin' Mobile App as new mobile payment option.
The acquisition is expected to strengthen the company's presence among hard-to-reach hotel users of Internet booking engines in Asia.