20 Years Later, What Matters at MURTEC

Through its 20 year history, MURTEC has endured as the event for peer-to-peer interaction that fosters insightful conversations between operators and technology suppliers. From humble beginnings with only a couple hundred attendees to today's attendance that numbers 500+, MURTEC's growth mirrors the explosive changes and opportunities happening in restaurant technology.

Balancing Customer Service with Next-Gen Automation

Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.

EMV Countdown is On: Get Prepped

HT takes a look at what hotel and restaurant operators should be doing to ready organizations for the EMV liability shift and offers four considerations for hotels and restaurants to prep for the next phase of payment security. Hint: drop the misconceptions and give tech partners a not-so-gentle push.

Hotel Wi-Fi Focus: Access & Security

Reliable and accessible Internet is a top priority for hotels. Guests are often traveling with multiple Wi-Fi devices, and consumption continues to increase. Hotels agree that investing in a bigger pipe, however, is no longer enough. The next adaptions focus on more robust access points, and better security.
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2015 Restaurant Executive Summit
2016 Multi-Unit Restaurant Technology Conference