NETWORKING

Restaurants Make the Move to Tableside POS

5/6/2014
According to HT's 2014 Restaurant Technology Study, tableside ordering and payment devices are the single largest growth area in full service restaurants, with a third of respondents planning a rollout by the end of next year. Vendors are rolling out new solutions — including those that are mounted at the table and those that servers carry — that allow for mobile payment, faster table turns, upselling and more. Restaurant operators are turning towards tableside devices to incorporate payment functionality while enjoying longer battery life, upselling and more.

Q&A: Hotel System Integration

5/6/2014
Combining property management with other management systems is a necessary next-step for hoteliers to achieve the level of operational efficiency and data control they are seeking. In a roundtable Q&A, HT reached out to several industry executives to find out where the industry stands on system-wide integration.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference