PhoneSuite joins Flowroute's Technology Partner Program to deliver reliable and responsive SaaS communications solutions.
Customer Engagement Technology Study reveals what mobile technology consumers want and where restaurants still need to catch up to demand.
One Night offers guests same night reservations, at the lowest available rates, for a carefully curated group of hotels in NY and LA.
Loyalty members could win tailgating perks or a Super Bowl sleepover, or redeem points for NFL tickets, merchandise or unique experiences.
For business and for pleasure, the hospitality industry is using technology to create more connected and personalized experiences than ever before.
More than half of consumers want to use a restaurant’s app to split a check or pay for takeout, drive-through meals.
Hotel apps are used very differently among baby boomer, millennial business travelers.
Eleven Noble House properties were found to have malware installed on the payment processing systems.
HT's Lodging Technology Study, reveals that mobile solutions dominated technology rollouts for 2016 with half of the top solutions having a mobile component. Mobile key deployments, however, still lag behind guest expectations. While 53% of guests want to be able to use smartphones as mobile keys, according to the 2016 Customer Engagement Technology Study, only 12% of hotels currently offer the technology. In this article, HT identifies the ways hotels could stand out from the competition by tapping into the full potential of mobile keys beyond just guestroom access.
How moving to the cloud can strengthen a hotel’s revenue, reputation and caliber of service. Sponsored.