Optimizing Efficiency

When senior leaders at Arby’s ( were investigating various innovative strategies for driving growth and profitability, one idea suggested was developing smaller footprint stores in more urban areas, where demographic data suggested more opportunities. This strategy presented several challenges. With less space for back-of-house operations, including equipment, food storage, and labor, it was necessary to optimize efficiency. Peter Cryan, director of equipment R&D, discusses how Arby's was able to innovate with technology to create more efficient restaurants.

4 Ways to Clear Tech Hurdles

Delivering a seamless, personalized experience requires the elegant behind-the-scenes orchestration of many different technologies. This is far from easy — or inexpensive. HTNG chartered four new workgroups aimed at reducing the time, cost and other obstacles standing between hoteliers and ideal brand experiences. These workgroups cover the topics of: easier wi-fi access, tech dashboards for non-techies, better hotel tech renovations and an open API for hotel systems
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2017 Multi-Unit Restaurant Technology Executive Summit