NETWORKING

New Security Threats Require Ongoing Diligence

4/10/2014
As hotels expand the functionality of their networks to improve the guest experience, they are presented with increased security challenges. These challenges span regulatory changes, new technologies and changes in operational processes. Managing the security component of these changes is complex, time consuming and requires a specialized skillset. In this executive Q&A, Charlotte Baker, CEO of Digital Hands, talks about some of the latest challenges hotels face in protecting their networks, their guests, and their businesses.

POS: To Tablet or Not to Tablet?

4/8/2014
The director of IT for Benchmarc Restaurants offers his insights on how to decide if a tablet-based point of sale is right for your restaurant and identifies key considerations.

Cosi Redesigns Loyalty Program to Attract Millennials

4/8/2014
When it became evident that Cosi's loyalty strategy had become less relevant to its customers, the eatery sought the help of Paytronix to revitalize the system and engage a younger demographic. The a POS-integrated solution has provided Cosi with the perfect fit for rewards, messaging and more, enabling management to have a better and more complete picture of what customers want in order to drive business.

The Cloud Decision Point

4/8/2014
Two years ago, Interstate Hotels & Resorts was at a crossroads. Facing aging storage servers and the high costs associated with maintaining legacy systems, the company decided to move its infrastructure to the cloud. Today, CIO Jim Lamb is reporting that the wide-spread transformation is paying back in both financial savings and operational benefits, chief among them mobile access to the company’s business intelligence system. In this exclusive interview, Lamb offers insight into Interstate’s infrastructure transformation, plus tips for selecting and working with cloud-based technology suppliers.

Technology for "Smart" Bartenders

4/8/2014
In the near-distant past, bar operators were shaking kegs to see how much beer was left and high-end restaurants were printing and reprinting heavy, multi-page wine lists to provide to their patrons. Now bar operators are employing the latest technologies to create consistency for customers and control inventory for a better bottom line.

2014 Hotel Connectivity Showcase

4/8/2014
According to Hospitality Technology's 2014 Lodging Technology Study, more than two-thirds of hotels are planning to upgrade their networks in the year ahead. From meeting guests' bandwidth demands to installing IP-based operational systems, hotel connectivity is a top priority. Here HT magazine showcases two solution providers – Sonifi and INNCOM by Honeywell – that are focused on helping hotels leverage their networks for maximum investment. (Sponsored)
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2014 Point of Sale Tech Showcase

6/5/2014
Restaurants spend a third of their total IT budgets on POS technology, and the market is hot for new investments. Within the next two years, 35% of restaurants plan to replace their POS. This POS showcase keeps buyers up-to-date on new hardware and software releases, including: mobile POS; all-in-one units; cloud-based POS; POS integration and more. (Sponsored)

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference