MOBILITY

How Social & Mobile Tech Unlocks Loyalty

9/5/2014
Hospitality Technology magazine's 2014 Customer Engagement Technology Study reveals that use of CETs is on the rise despite complexity to measure and manage initiatives.

Unlocking Service & Satisfaction Potential

9/5/2014
As mobile keys continue to gain ground, hoteliers are engaging further functionalities of locking technologies to streamline and personalize customer service. In addition to line-busting capabilities, the latest generation of locks can provide hoteliers with valuable insights and provide competitive advantage.

Pizzeria Secures POS with Tokenization System

9/5/2014
Retail Data Systems deploys end to end encryption and tokenization with EMV ready devices on the NCR Aloha POS, using First Data Corporation’s security solution TransArmor.

Convert Choice-Loving Consumers Into Loyal Guests

8/6/2014
The same digital technologies that enable freedom-of-choice can be used to build lucrative guest loyalty. NCR's Sherry Shirah, director of consumer engagement solutions, offers guidance into how the same technologies that empower consumers – mobile, social and location-based – can also help restaurants build loyalty. Sponsored.

Three Key Pieces to Data Security

8/6/2014
Privacy and security are hot issues these days, fueled by high-profile data breaches affecting companies like Target, and closer to home, Wyndham Worldwide. Hotels are seeking ways to bolster privacy policies with scanning and monitoring procedures. Technology plays a part, but can only be effective when coupled with rigorous training and transparent guest communication.
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2015 Restaurant Executive Summit