MOBILITY

Holiday Inn Kills Dead Spots with Signal Booster

3/12/2013
After adding the Roam Boost in-building cellular solution, the 330-room hotel Holiday Inn & Suites Atlanta Airport has improved its cellular service to guests, removing dead spots and improving call clarity and data coverage.

Prep for Mobile Payments with 10 Self-Help Questions

3/4/2013
For some small and mid-sized operators, marketing their association with an up-and-coming mobile payment brand lends a cool factor and helps them attract new customers. That means the IT and finance folks seeking to build a roadmap for payment must invite marketing to the table, with the goal of building a comprehensive, integrated approach that solves each group's goals. As cloud competes with NFC and EMV looms, these 10 self-assessment questions will help create a mobile payment strategy.

2013 Restaurant Technology Study

3/4/2013
In this annual study, HT reveals the latest technology trends that are influencing the food service industry as a whole. The report covers a comprehensive range of topics including: budgets, business health and metrics; investment strategies; top IT department challenges; mobile and social initiatives and plans; POS; payment security and more. The survey's findings show how the industry as a whole is under pressure to enhance the customer experience on the front-end, while still increasing efficiency in the back-of-house.
 |<  <  5 6 7 8 9 10 11 12 13 14  >  >| 

FEATURED REPORTDownload Now >

2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference