Customer Engagement Technology Study reveals what mobile technology consumers want and where restaurants still need to catch up to demand.
Almost one-quarter of restaurant operators will purchase a new POS system in the next 12 months.
Restaurants using Toast technology can now offer guests tableside payments using tablet POS devices.
After several years of a decline, hardware budget allocations spiked in 2016 according to HT's Restaurant Technology Study, most likely as a result of restaurants upgrading payment terminals and POS hardware in response to the EMV liability shift. Security, mobility and shifting business models are driving the need for innovation at the point of sale, and suppliers are responding to the need for flexibility. In this annual round-up of POS hardware and peripherals, HT asked vendors to highlight latest releases, share 2017 research and development plans, plus make predictions about what the future holds for the POS market.
With QikServe, hospitality operators are able to quickly deploy secure, PCI-compliant payment solutions that do not require additional EMV certification.
Appetize's POS, mobile ordering and inventory platform will be rolled out to three entertainment venues.
TouchBistro users gain streamlined access to Square payment processing hardware and services
Using Apple's Siri technology, guests can control temperature, lighting and more.
The SaaS solution drives guest engagement, backroom efficiencies
IHG is the first global hotel company to offer Alipay via its online and mobile channels, as well as across all hotels globally.