The 2014 Global Traveler Study offers hotel and restaurant executives detailed insight into the mind of the modern traveler. Through global consumer surveys across a wide range of demographics, Hospitality Technology magazine and Cognizant Business Consulting have uncovered traveler preferences for the use of mobile devices, social media, and loyalty programs in their interactions with hotels and restaurants. Sponsored.
With the deadline for merchants to be capable of accepting EMV looming, the hospitality industry as a whole must take appropriate actions to be prepared. Those who don't have the ability to accept EMV credit cards and experiences a breach after that date, will likely bear the responsibility of the cost associated with the fraud. To help have a smooth transition, there are some key steps all operators should be taking prior to October 2015.
Tea purveyor launches mobile payments app from Levelup with Passbook integration, focused on improving customer experience with one-touch payments.
Subway has implemented mobile payments through Softcard.
eTouchMenu has been tapped to provide digital ordering capabilities across eight restaurants.
Hotels and restaurants that have incorporated tablets into their business platforms have enhanced customer satisfaction, decreased wait times, improved sales and increased employee productivity.
YP teams with GrubHub to bring together local restaurant listings and mobile ordering.
Elavon leverages Ingenico Group's EMV expertise to power key U.S. initiatives.
Heartland partners with ToGoTechnologies to bring mobile ordering solution to market.
Report shows travel bookings via mobile devices increase by more than 20 percent in the first six months of 2014.