Funded by the American Hotel & Lodging Educational Foundation (AH&LEF), the not-for-profit affiliate of AH&LA, results reveal that wi-fi and customer satisfaction are among the top guest demand and motivation for upgrades.
In an effort to streamline and modernize their purchasing department, the Marriott Marquis in Manhattan chose Adaco Eclipse. Since the implementation, management has seen a reduction in costs due to the software's competitive vendor pricing and tracking capabilities.
The American Hotel & Lodging Association (AH&LA) releases the findings from a nationwide study that identifies the impact of hotel tax charges. According to the study, the average room tax is $13.57 per night nationwide.
SAFLOK launches Messenger ZigBee, an online bi-directional wireless access control system, at HITEC 2008. Properties can have the ability to control the in-room environment when occupied by staff and provide tailored customer service.
As part of a multi-phase project, Omni Hotels will work with MICROS to restructure the central reservations system. Omni will soon be able to collect and manage guest preferences in a single database.
For any bar or restaurant owner who has ever feared or experienced a POS meltdown, you are not alone out there. HT brings you the top five POS must have essentials that will mitigate your POS concerns.
TheWit Hotel, located in downtown Chicago, enters into a partnership with Lorica Solutions and the ECD Company to build the Lorica Room Center. The Lorica Room will serve as a communications hub that will monitor all in-room technology.
Mandarin Oriental Hotels finalizes the integration of Datavision's Business Intelligence System Suite across multiple locations world-wide. Datavision will consolidate information from PMS, POS, Spa, Sales & Catering and Back Office at each property.
Boston Market expects to increase their labor and inventory optimization as well as leverage greater insight into its business operations through the adoption of RedPrairie's Site Performance and Management Solution.
Ember and Bartech team up to provide hoteliers with remote monitoring of real-time changes to in-room mini bars and cooling units. The Web-based software can monitor the shelf-life of products and notify staff of cooling malfunctions.