ARIA Slashes Check-in Wait Times with Mobile Option

StayNTouch Mobility Platform provides "choice of service" to guests for streamlined arrivals and departures. In addition to speeding the arrival process, the platform integrates with the PMS to help ARIA streamline customer-facing and service issues. Sponsored.

2015 Hotel Visionaries

Every year, Hospitality Technology magazine seeks to acknowledge lodging leaders who have succeeded in achieving measurable impact on service and operations with forward-thinking tech initiatives. The 2015 Visionary Awards were presented to Hilton Worldwide, for its rollout of digital room selection; Fontainebleau Hotel, for its achievements with a speedier mobile check-in strategy; and SilverBirch Hotels & Resorts, for its infrastructure upgrade and ERP project that delivered operational improvements and positioned the company for continued growth. This month's cover story features exclusive interviews and profiles of the award-winning initiatives.

Highlights from the 2015 Hotel Tech Forum

The 11th annual Hotel Technology Forum focused on the theme of "Service & Technology Collide," and offered attendees three days of networking, educational sessions and workshops to foster peer-to-peer learning and thought-sharing.

Ruckus Wireless Expands LBS Solution

Fundamental enhancements for location-based service include virtualized LBS software, calibration-free deployment, user presence and integrated support for BLE beaconing.

Business First, Technology Follows

Church's Chicken CIO Marcus Wasdin takes a decidedly business-centric approach to technology design to lead the 63-year old brand into a digital future. The company is focusing on a global standards technology guide and digital initiative in 2015, and has eyes on the promise of Internet of Things for a wealth of operational efficiencies. In this exclusive interview with HT, Wasdin talks about the company's tech priorities in 2015, and offers a prescription for avoiding the anti-innovation ailment he's dubbed "IT Guy Syndrome."
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Winning the Business of Repeat Customers

HT gets input from Task Retail Technologies and Paytronix about how technology can be used to engender loyalty, and how brands can better manage loyalty data.


2016 Multi-Unit Restaurant Technology Conference
2016 Hotel Technology Forum