Through its 20 year history, MURTEC has endured as the event for peer-to-peer interaction that fosters insightful conversations between operators and technology suppliers. From humble beginnings with only a couple hundred attendees to today's attendance that numbers 500+, MURTEC's growth mirrors the explosive changes and opportunities happening in restaurant technology.
Glenn Withiam, director of publications, Cornell Center for Hospitality Research, offers insights from a new study that details the importance of combining the latest technological capabilities with personalized service to foster true customer satisfaction.
HT takes a look at what hotel and restaurant operators should be doing to ready organizations for the EMV liability shift and offers four considerations for hotels and restaurants to prep for the next phase of payment security. Hint: drop the misconceptions and give tech partners a not-so-gentle push.
Reliable and accessible Internet is a top priority for hotels. Guests are often traveling with multiple Wi-Fi devices, and consumption continues to increase. Hotels agree that investing in a bigger pipe, however, is no longer enough. The next adaptions focus on more robust access points, and better security.
Delivery test will allow consumers to track delivery drivers and orders.
A new study published by the Center for Hospitality Research (CHR) finds that travelers are ready to use their smartphones and tablets for far more than is currently possible.
From the Starbucks POS outage to major foodservice locations rolling out tableside, mobile or online ordering, April was a big month in the point of sale.
Ramada Plaza Waikiki has added the Bittel Classic Charger to raise the bar on guest satisfaction.
Bundled solutions improve restaurant and patrons' ordering experience and sales.
Sands Expo now has the largest 802.11ac convention center network west of the Mississippi, covering over 2.25 million square feet. Fees from access and location-based services paid back the investment in the original Xirrus network in just three months.