inContact's Automatic Call Distributor and Interactive Voice Response system ensures each customer interaction is routed to the appropriate global location and most skilled agent.
Ingenico Group’s smart terminals also enables Red Roof Inn to accept any preferred method of electronic payment as well as NFC/contactless methods.
Future versions of the app will include mobile pay and online ordering.
While researching the nation's POS systems, Attivo Networks found attackers are moving laterally undetected through networks and planting malware on POS terminals.
The millennial-facing hotel brand gives mobile-oriented travellers seamless control over their hotel stay with keyless technologies on the hotel app.
TouchBistro’s tool allows restaurants to split and calculate bills by leveraging iPad touch and swipe capabilities.
MyCheck discusses how mobile payment apps that offer pick-up/delivery services, loyalty rewards and the ability to split checks/reorder food items increases revenue and improves the guest experience.
Live availability and rates are relayed from the PMS to the channel manager and reservations flow through Rover where inventory is adjusted accordingly.
Toast's Android tablets, which flip around for customers to select a tip and sign their name, has had a huge impact on tip percentages and staff wages.
Earl Enterprises' corporate office and its individual restaurant units will rely on Datum for operations and back office support.