New study on technology and the store experience reports an uptick in customer loyalty with WiFi.
Hotels will boost in-room technology budgets in 2015 with mobility topping the must-do list for many. HT connects with industry executives to find out what next-generation technologies hotels are forging ahead with in 2015.
Using beacons and geo-fences, hospitality operators gain greater access to customers, increasing business and loyalty. The latest in location-based tech also allows operators to capture information about a customer to offer more personalized service.
The 17th annual Restaurant Technology Study reveals the latest technology trends that are impacting the food service industry. The report covers a comprehensive range of topics including: technology budgets and spending allocations across a variety of projects; IT decision-making strategies; and top tech challenges. New this year, check out what made the "Top 10 Most Important Technologies" list for 2015. Sponsored.
Starting from a single location in 1956, Jersey Mike's Franchise Systems now boasts 1,300+ locations nationwide and has been named a top fast-growing chain by several industry sources. The fast casual sandwich chain fosters growth with a blend of proprietary technology, well-defined vendor expectations, and forward-thinking strategies. CIO Scott Scherer says that staying nimble by bringing the majority of systems in-house has positioned Jersey Mike's for its growth, and helps drive success for franchisees.
Mark Zipperer, president & CEO of Pride Hospitality, shares his experiences in moving to a cloud-based property management system.
AirTight's director of retail business development, Kevin S. McCauley, is joined by the VP of sales for Zenreach, MT Robertson, to offer tips for building an open network for secure customer engagement. Sponsored.
Independent hotel in Boise transitions transient roomnights to seven-day minimum extended stays – thanks to the raised occupancy.
The Fontainebleau drives increased guest reviews and revenue with mobile check-in from StayNTouch.
PayPal has announced its acquisition of Paydiant to help build out its mobile business targeting and sharpen its focus in competition with other tech payment companies.