NETWORKING

Starwood Opens the Door to Next-Gen Engagement

9/18/2015
In her first year with the company, Starwood’s new CIO has spearheaded initiatives including mobile check-in and keyless entry that have already scored high praise from guests and industry peers. In this exclusive interview with HT, CIO and EVP Martha Poulter talks about Starwood’s keyless entry project, and offers a preview of Starwood’s plans for using technology for personalized customer experiences. Top projects include revenue optimization and preference matching, among others. Plus, Poulter offers her take on the industry buzzwords Internet of Things, Big Data and more.

NRF Survey: New Credit Cards Not Safe Enough

9/17/2015
The majority of consumers, 62 percent, said they prefer chip-and-PIN cards over cards that just use chip and signature, and among Millennials, the preference for PIN is even stronger.

Bindo Debuts New iPad POS Platform

9/9/2015
The restaurant solution integrates telephone orders, online ordering, table management, reservations, and ingredient-level tracking, with one early adopter reporting it cut down on excess inventory and gained a customer 'wow' factor.

Historic Arlington Hotel Hooks Up with WiFi

9/8/2015
A Valuepoint Networks Guest Controller is said to make efficient use of the fiber optic internet line coming into the building, while also onboarding guests to the network.
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Removing Friction from EMV

4/29/2016
HT talks to industry experts to present step-by-step guidance for hotels and restaurants making the switch to EMV.