NETWORKING

Grand Hyatt Kauai's WLAN Investment Scores Number One in Customer Satisfaction

4/14/2014
The Grand Hyatt Kauai's guest satisfaction ratings were dropping due to an outdated communications infrastructure and inefficient public and guestroom Wi-Fi access. Download this case study to find out how the Grand Hyatt Kauai implemented a Motorola WLAN and mobile computer solution that not only improved guest and meeting planner satisfaction scores, but is a major differentiator in their ultra-competitive market. (Sponsored)

New Security Threats Require Ongoing Diligence

4/10/2014
As hotels expand the functionality of their networks to improve the guest experience, they are presented with increased security challenges. These challenges span regulatory changes, new technologies and changes in operational processes. Managing the security component of these changes is complex, time consuming and requires a specialized skillset. In this executive Q&A, Charlotte Baker, CEO of Digital Hands, talks about some of the latest challenges hotels face in protecting their networks, their guests, and their businesses.

POS: To Tablet or Not to Tablet?

4/8/2014
The director of IT for Benchmarc Restaurants offers his insights on how to decide if a tablet-based point of sale is right for your restaurant and identifies key considerations.
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Mobile Tech Showcase 2014

9/5/2014
Vendors showcase the latest solutions for bringing mobility to restaurant and hotel operations. The new rollouts include mobile tablets, ordering, printing and more.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference