The CEO of tech-pioneering restaurant brand Stacked: Food Well Built talks about the decision to build one of the first iPad-based menus to empower guests.
Digital menu boards, TV monitors, mobile ordering and payment app pick up are part of how the QSR giant is redefining the fast food experience.
There’s a real and growing trend among hotel operators to deploy mobile key technology. HT gets input from experienced hotels on some of the latest solutions, plus how they’re managing security concerns.
In her first year with the company, Starwood’s new CIO has spearheaded initiatives including mobile check-in and keyless entry that have already scored high praise from guests and industry peers. In this exclusive interview with HT, CIO and EVP Martha Poulter talks about Starwood’s keyless entry project, and offers a preview of Starwood’s plans for using technology for personalized customer experiences. Top projects include revenue optimization and preference matching, among others. Plus, Poulter offers her take on the industry buzzwords Internet of Things, Big Data and more.
The majority of consumers, 62 percent, said they prefer chip-and-PIN cards over cards that just use chip and signature, and among Millennials, the preference for PIN is even stronger.
The 'digital log book in the cloud' replaces hand-written notes as a means to communicate between staff, departments and management.
New ET50 and ET55 tablets cater to diverse mobile strategies in hospitality, including interactive menus, concierge services and kiosk capabilities.
Chipotle is available for delivery through Tapingo at 40 college campuses nationwide this fall, and at more than 100 campuses by spring 2016.
Aloft Munich and Aloft Stuttgart will feature SPG Keyless, the hospitality industry’s first mobile, keyless entry system that allows guests to use their smart phone as a key.
With MomentFeed, Cousins Subs substantially increased local awareness, in-store foot traffic, mobile ordering and overall restaurant sales.