ARTICLES BY THIS AUTHOR
- 5/20/2024
5 Ways Hotels Can Protect Travelers Against Financial Loss
As cyber threats grow, hoteliers must adopt robust security measures. From secure payment processing to regular audits, explore how to protect guest information and enhance satisfaction. - 5/16/2024
How Robots Can Enhance, Not Replace, Service Workers
Automation in hospitality is fostering innovation while simultaneously supporting the workforce, ensuring that both businesses and their employees thrive. - 5/15/2024
Building Positive Consumer Search Sentiment in the Travel Industry
By paying attention to how consumers search around a travel brand and understanding why they search for what they do, brands can create a better search and overall experience for travelers. - 5/15/2024
Advances in AI Fix Common Customer Pain Points
Creating memorable digital interactions means providing an customers with effortless experiences. - 5/14/2024
Strategies for Summer Revenue Optimization
Discover actionable strategies and tech solutions that hoteliers can implement to optimize revenue during the summer travel season. - 5/14/2024
Getting on the Same Page: How Holistic Data Strategies Drive Improved Performance
Maximizing hotel performance hinges on strategic data integration and unified operational goals, driving improved decision-making and guest experiences. - 5/1/2024
Tipping Turmoil: The Debate Over Digital Tipping
Increasing digital tipping prompts spark discussions on tipping fatigue, fairness, and the role of POS systems in shaping tipping culture. - 4/30/2024
Leveraging the In-Room Tablet Dashboard to Detect WiFi Signal Strength Ensures Guest Satisfaction, Loyalty
AI-powered in-room tablets with WiFi detection built into the platform can identify in real time just how healthy the WiFi connection is in each room. - 4/30/2024
Keeping Hospitality Human: The Importance of a Personal Touch in Hotel Technology Management
Technology providers that prioritize personal relationships and live-agent support in an age of automation are a valuable asset. - 4/29/2024
5 Smart Ways the Hospitality Industry Can Increase Its Digital Signage ROI
From interactive menus to airport transportation schedules, there are a multitude of ways that hoteliers can use digital signage to improve the guest experience.