Hospitality Technology sits down with Scott Gibson, CIO and SVP of Distribution for Best Western International, for a candid perspective on when, where and how hotels can invest for greatest returns on guest satisfaction and on their bottom-line. Plus, Gibson shares his company's near-term tech priorities; for Best Western, an optimized web site ranks high on the list.
This integrated offering is expected to enable hotels using OpenBook software to protect sensitive cardholder and payment account information with E3.
In response to numerous, well-publicized data breaches, virtually every state in the country has enacted data security breach notification laws. Although there is no single compliance checklist, the following principles promise to help operators to reduce their company's exposure to data breaches.
The first of two annual releases, this update includes a series of new convenience features and platform enhancements designed to further improve the customer experience.
The Classic RFID upgrade kit allows the Best Western Hôtel de la Paix to keep most of their existing Classic locks and replace only the bezel card reader.
Vendor Safe's LAN Scribe Logging Client is local area network event logging and notification solution that promises to equip restaurants and credit card merchants with superior card fraud security protection.
wagamama has teamed up with MICROS to deploy a smart phone application that is connected directly to its MICROS POS, enabling customers to place and pay for carry-out orders.
The new payment processing security feature of Radiant's Aloha POS relies on the token replacement of credit card numbers to reduce the burden of PCI compliance.
T.G.I. Friday's is using a tokenization technology to remove customer credit card data at the point of sale, and instead house that information in Merchant Link's secure "vault."
Chili's new online ordering tool allows guests to fully manage their individual ordering experiences by enabling patrons to order exactly what they, establish pick-up times, and even pay online.