PROPERTY MANAGEMENT

Top IT Headlines You Missed in 2008

12/30/2008
HT's editorial staff combed through 2008's articles to bring you our picks for the top ten headlines that are too important to be missed. You might not have read them the first time around, so here's your chance to catch up. From tops interviews with Dunkin' Donuts, InterContinental Hotels Group, and Fuddruckers executives, to insights into property management and point of sale execution strategies, these are the articles that are too important to miss in 2008.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference