The latest product introductions on display at HITEC 2014 were offering hoteliers next-gen ways to improve customer service and streamline operations. There were new systems for property management, connectivity, in-room technology, keyless entry, digital signage, check-in/check-out and more. Here are HT's picks for the top headlines from the show.
In the competitive lodging and travel industry, hotel operators are seeking innovative ways to drive business and enhance the service they provide to guests. Technology is increasingly becoming a key differentiator. Hospitality Technology has selected three lodging operators to honor with 2014 Hotel Visionary Awards. Red Lion Hotels for its inspired website and booking channel, La Quinta Inns & Suites for its performance management solution, and Mandarin Oriental for its physical IT test lab that mimics an actual guest room. This month's cover story offers exclusive interviews and profiles of each award-wining initiative.
Property Management System rGuest Stay is the first in a suite of apps that Agilysys is launching on its new cloud-based rGuest platform.
Integrated approach aims to put businesses on the fast-track to data security.
Multilingual property ServicePro manages physical assets regardless of country or industry.
YOTEL has deployed the StayNTouch property management system Mobile Overlay Platform.
Both Buuteeq and HotelNinjas will belong to the same part of Priceline focusing on providing B2B services to hotels
Thompson Chicago unleashes guest services from front desk with StayNTouch's Mobile PMS Overlay.
Hotel group utilizes daily property business intelligence reports from Aptech to focus on profitability.
Buuteeq has unveiled a digital marketing system for hotels unveils brand management tool for property managers and guests.