StayNTouch Mobile Check In and Out PMS Overlay implemented at the Eden Resort, a Best Western Premier Resort.
New neglected tickets reporting function from HOTELbeat enhances operations management solution and ensures maintenance issues and guest requests are completed in a timely manner.
HotelREZ Hotels & Resorts launches new PMS interface, REZSwitch.
While many organizations are outsourcing technology as a way to reduce the cost and complexity of managing their infrastructure, Hyatt Hotels & Resorts is strengthening in-house technology resources. The company is bringing in developers, analysts and more, to develop a hospitality platform that will enable rapid innovation and a competitive edge. This approach, according to Hyatt CTO Matt O'Keefe, empowers a company to deploy technology quickly and to scale; and creates a closer link between the guest and the brand. In an exclusive interview with HT, O'Keefe talks about Hyatt's technology approach and the new hospitality platform that will roll out later this year.
Hotel collaborates with Infor, TravelClick and Elavon to offer franchisees exclusive, best-in-class, solutions.
Focus Hospitality Management Suite offers hotels greater flexibility, improved information sharing capabilities, powerful business intelligence and focused customer engagement.
Fully integrated SMS text message module gives guests room availability, group member alerts, property promotions and events to personalize service.
Mark Zipperer, president & CEO of Pride Hospitality, shares his experiences in moving to a cloud-based property management system.
Independent hotel in Boise transitions transient roomnights to seven-day minimum extended stays – thanks to the raised occupancy.
The Fontainebleau drives increased guest reviews and revenue with mobile check-in from StayNTouch.