PROPERTY MANAGEMENT

Hosted PMS Centralizes Joie de Vivre Properties

5/14/2009
It is hard to believe that only a few years ago, Joie de Vivre hotels had a very disjointed IT operation, with no standardized or centralized property management system. Learn how the hotel brand is able to manage its 38 hotels and PMS environments through a hosted application from MICROS.

Hospitality in the Clouds

5/7/2009
Internet-hosted applications, commonly referred to as cloud computing, are poised to be technology's next "big thing," revolutionizing the way that businesses store and access information. With applications that cater to of bevy of functions, experts are predicting that 20 percent of what we do in IT will be hosted or "in the cloud" by 2013. HT de-clouds the hosted Web-service mystery to reveal what it is, and how hotels and restaurants can leverage this technology to promote efficiency and cost savings.

PMS Peer Review: April 2009

4/8/2009
Each unique hotel property requires a property management system that best suites its individual needs. Before investing in a PMS, read what operators are saying about their systems in this second annual peer review.

Eglinton Arms Hotel Selects PMS Solution

3/20/2009
Scotland's Eglinton Arms Hotel becomes the first hotel in the country to select SoftBrands' Medallion property management system (PMS) with a two-way interface to the Best Western GB LYNX reservation system.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference