PROPERTY MANAGEMENT

In-Room Innovations

9/8/2009
Hoteliers from across the market, ranging from economy to luxury brands, discuss the in-room innovations that are creating truly 'smart' guestrooms: IP-based guestroom controls, next-gen media solutions, bandwidth-building devices, and more.

An Ultimate Makeover

8/10/2009
Headed by a growing group of technology vendors who support integration and communication among suppliers, The Ultimate Hotel Technology Makeover offers two winning hotels the chance for a complete technology overhaul.

Uncommon Common Spaces

8/10/2009
Whether it is in a lounge, the lobby or a convention center, technology is slowly but surely creeping into hotel common spaces. From touch-enabled table tops to digital signage displays and everything in between, operators share the top technologies that can boost customer satisfaction and foster guest interaction in a public way.

Eliot Hotel Taps In-Room Concierge to Uncover Additional Revenue Prospects

7/23/2009
The Eliot Hotel transcends basic in-room concierge solutions to incorporate a tool that brings property management tech into the mix. Learn about the solution that enables guests to order room service and more, while providing staff with reporting tools for a streamlined operation that finds revenue prospects.

Trust International Partners with Agilysys for Richer PMS Interface

7/6/2009
The Visual One PMS by Agilysys provides an additional interface to Trust|Connect that has been proven to save time, money and manpower by automating the process of updating Trust's Voyager|CRS centralized reservation system with the latest rate and availability information.
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2014 Customer Engagement Technology Study

8/6/2014
Today's consumer has become dependent on technology to communicate and the hospitality industry has found itself forced to adapt to these increasing demands for constant and customized interaction. They're accustomed to a digital lifestyle — always connected to family, friends, work, and a world full of information. For the third year, Hospitality Technology (HT) has partnered with leading Universities to produce the Customer Engagement Technology Study. Through surveying hotel and restaurant executives, HT is able to chronicle the trends associated with customer engagement technologies (CETs) — including installation rates and the nuances of their use — to help hospitality providers make smart technology choices. The results of this research are segmented into two distinct reports for the hotel and restaurant industries. The analysis includes current installation rates (2014) and compares them to 2013 rates to show year-over-year growth. Additional insights include: implementation plans for 2015; contextual details on CETs, for example, what features are available on their mobile websites and mobile apps, how they're managing social media, and how they measure the return on their investments.

LIVE EVENTS

2014 Restaurant Executive Summit
2015 Multi-Unit Restaurant Technology Conference