As recessionary era belt-tightening seems to be easing, IT budgets across all hospitality sectors are increasing.
With reports piling up, lengthy wait times, inefficient labor costs, and food spoilage all translating to lost profits, restaurants need back office technologies in order to be successful. Operators are looking for systems to streamline the back-of-house. HT's 2012 Back Office Showcase offers insights into the latest technologies that will ultimately provide control and improve margins.
King's Seafood Company has shaved off two percent of its labor costs after implementing HotSchedules.
La Madeleine Country French Cafe has upgraded 60 locations to the latest TMx Workforce Positioning System.
Casual dining chain Ruby Tuesday has announced it will implement the MICROS Table Management Solution across the enterprise to improve the overall dining experience.
A Delaware-based casino hotel has implemented Rainmaker revolution to maximize total customer value.
ICE Guest Services Management Solution seeks to streamline guest services for hotel operators.
Cameron Mitchell's Ocean Prime Fine Dining has improved ticket times and eased service anxieties by implementing ConnectSmart Kitchen from QSR Automations.
The implementation of Ctuit RADAR throughout 183 locations of Station Casions has provided improved insights into overall management strategies.
New revenue management system enables general managers to effectively manage pricing.