As impatience destroys loyalty for hotels, Loews and Four Seasons properties use Zingle for more personalized service and improved guest reviews.
Executives share top of mind thinking about priorities, challenges, and how they do business.
Luxury Middle East property implements TSA's industry-leading hotel front-desk upselling training and technology solutions.
Fazoli's teams with Olo to allow for faster and more convenient ordering.
Along with broad-based use of encryption and biometric technologies, expect increased focus on securing enterprise BYOD programs and "bring your own security" trend.
NCR Real-Time helps restaurant analyze and track money off while keeping discounts below budget.
Thirteen of the most-read stories from the past year include in-depth studies, reports, updates on cloud and POS technology and much more.
Gamification, mobile and digital currency, and smart CRM tech are a few of the trends shaping hospitality technology in 2014.
The hospitality technology firm experienced one of its most financially successful years following the release of a new version of its ICE technology and several new global partnerships.
Luxury properties in Aruba, Arizona and New Mexico implement the fully customizable reservations system and guest satisfaction tool.