QSRs turn to technology to improve speed and quality
Casual restaurants adopt wireless POS with service in mind.
Pizza chains use point-of-sale systems for more than just completing orders
As dependence on the POS grows, expectations rise
Part I: The do-it-yourself ethic hits lodging
In restaurant settings, POS systems typically handle food orders, operate as smart cash registers, and perform other mission-critical functions such as labor management, scheduling, food ordering/inventory and even accounting.
Not all foodservice operations are created equal. For some companies, high transaction volume, a large number of point-of-sale terminals, and complex orders necessitate a powerful POS with all the frills. HT talks to some of these power users to find out what they need to keep up and running.
A point-of-sale system represents a huge investment for many companies, yet most fail to use even a fraction of the systems' capabilities. That relegates POS squarely to the expense category, when full use of the software and hardware they've bought can make POS a revenue-generator.
Your guests may be ready for self-service, but are you? According to Self-Service Takes Off, the Hospitality Industry Self-Service Technology Study (the study can be accessed and downloaded at htmagazine.com), consumers interest in self-service options at quick-service restaurants is growing, even as interest lags among restaurateurs.
Wireless point of sale pushes into uncharted territories