Loyalty

  • Work Smarter
    Information has become the essential ingredient to success in the increasingly cutthroat hospitality industry. However, actionable data cannot be properly amassed - let alone leveraged - without the implementation of sophisticated business intelligence systems that enable enterprise-wide data gathering, storage, analysis and communication.

  • New Loyalty Strategies
    Visit almost any retail outlet and at some point in the purchasing process, an employee is bound to offer enrollment into the company's loyalty program. From Best Buy to Marriott, nearly every major retail chain offers a rewards program in some form, and as these programs become more competitive, so do benefits to the consumer.

  • Pinehurst Resort Adds Agilysys Golf, Spa Management Software to PMS Suite
    Pinehurst Resort in Village of Pinehurst, N.C. announces that it has selected the Visual One Club Management System by Agilysys and the Visual One Spa System by Agilysys to streamline operations at the property.

  • Customer's Emotions Linked to Positive Restaurant Profits
    A restaurant's bottom line is often most influenced when an emotional connection is made with customers

  • Self-Service Success
    Optimize your kiosk roll-out with these 10 implementation strategies

  • Report Reveals Loyalty Program Best Practices

    Loyalty programs are at a crossroads, according to a research report, Getting Loyalty Programs Back to Loyalty, published by the newly-formed research company Retail Systems Research (RSR).

  • Consumers to Spend $525B at Kiosks in 2007

    When it comes to paying for goods and services, consumers continue to take matters into their own hands

  • The Customer Connection
    A new wave of loyalty strategies are making it easier for operators to attract, retain and drive top-line growth
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