EDITOR'S NOTE

Privacy, Please

9/18/2015
HT’s group editor-in-chief Abigail Lorden reflects on how being a new mother has heightened her desire to protect her family’s digital assets. Lorden says it’s a cause that Starwood Hotels & Resorts is taking seriously, too, according to her recent interview with Starwood’s CIO Martha Poulter.
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When it Comes to Vision, Size Doesn't Matter

6/9/2015
The winners of the 2015 Hotel Visionary Awards exemplify how hotel companies large and small are using technology for betterment of service and operations. This year's winners, Hilton Worldwide, SilverBirch Hotels & Resorts, and Fontainebleau Hotel, represent the multiple faces of innovation happening across the lodging industry.
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20 Years Later, What Matters at MURTEC

5/8/2015
Through its 20 year history, MURTEC has endured as the event for peer-to-peer interaction that fosters insightful conversations between operators and technology suppliers. From humble beginnings with only a couple hundred attendees to today's attendance that numbers 500+, MURTEC's growth mirrors the explosive changes and opportunities happening in restaurant technology.
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Devouring Data

4/8/2015
Software has become a necessary tool in competitive differentiation, and it's invaluable to creating a unique hotel experience. As more data points are used to gather guest information, hospitality must look to developing the "problem" of gathering as much data as possible. Having this data will lead to more pressure on software developers to enable easy access and analysis.
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Build it or Buy it?

3/6/2015
In a time when technology is moving so quickly, operators that own their technology profile can be a core factor in creating competitive advantage. This will be particularly important as companies adopt a mobile strategy quickly. While companies may choose to outsource certain layers of technology, it's important to have technology that is unique to the organization.
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Mobile First in 2015

2/17/2015
A new year means a time to identify new goals. Investigating the areas of most interest in hospitality reveals that focus on payments is reaching a fever-pitch, with the emergence of more mobile payment options. Also trending up is location-based technology but the one common denominator is mobility.
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Loyalty Through a Mobile Device

10/10/2014
Hotels and restaurants are both looking for ways to truly connect and engage in meaningful ways with guests. Rewarding loyal consumers doesn't come without cost, however, and for that reason it's critical to reward the right population.   
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