SERG Restaurants adds a Table Turn thanks to Mobile Hostess Management

8/28/2014 10:36:11 AM (EST) Video Interview: Customers have been known to wait for a table, upwards of two hours, at any of SERG Restaurants’ award-wining locations in the Hilton Head area. The company recently began using DineTime Host — a reservations, waitlist and hostess management app from QSR Automations — and as a result has been able to add a full table-turn. In this video interview, HT's editor-in-chief Abigail Lorden catches up with Chris Spargur, partner at SERG Restaurant Group, about how DineTime is helping SERG boost revenue and improve customer service.

Connecting Devices and Learning from a "Sea" of Data: How Royal Caribbean Cut Costs, Improved Services and Streamlined Processes

6/10/2014 2:00:00 PM (EST) Moderator:
Dorothy Creamer, Managing Editor, Hospitality Technology
Bill Martin, CIO, Royal Caribbean Cruises Ltd.
Santiago Abraham, Vice President, Information Technology, Royal Caribbean Cruises Ltd.
Michael Buckham-White, Senior Vice President of Sales and Marketing, Agilysys
Mark Bunney, Sr. Director Product Marketing, ParTech, Inc.

Restaurant Wi-Fi Primer: Network Design & Optimization

2/26/2014 2:00:00 PM (EST) Moderator:
Abigail Lorden, Editor-in-Chief, Hospitality Technology
Ed Eissenstat, Senior Director of Systems Operations, Boston Market Corporation
Joe Cruz Network Engineer, Boston Market Corporation
Tim O’Connor, Professional Services Manager, Spartan Computer Services
Kevin McCauley, Director, Retail Market Development, Airtight Networks


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