SERG Restaurants adds a Table Turn thanks to Mobile Hostess Management

8/28/2014 10:36:11 AM (EST) Video Interview: Customers have been known to wait for a table, upwards of two hours, at any of SERG Restaurants’ award-wining locations in the Hilton Head area. The company recently began using DineTime Host — a reservations, waitlist and hostess management app from QSR Automations — and as a result has been able to add a full table-turn. In this video interview, HT's editor-in-chief Abigail Lorden catches up with Chris Spargur, partner at SERG Restaurant Group, about how DineTime is helping SERG boost revenue and improve customer service.

Connecting Devices and Learning from a "Sea" of Data: How Royal Caribbean Cut Costs, Improved Services and Streamlined Processes

6/10/2014 2:00:00 PM (EST) Moderator:
Dorothy Creamer, Managing Editor, Hospitality Technology
Bill Martin, CIO, Royal Caribbean Cruises Ltd.
Santiago Abraham, Vice President, Information Technology, Royal Caribbean Cruises Ltd.
Michael Buckham-White, Senior Vice President of Sales and Marketing, Agilysys
Mark Bunney, Sr. Director Product Marketing, ParTech, Inc.


2015 Restaurant Executive Summit